Retail Supervisor

Screwfix Direct; Berwick-upon-Tweed; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent retail company is looking for a Retail Supervisor to lead a team and ensure high store standards in Berwick-upon-Tweed. The ideal candidate will have experience in customer service and team management, ideally in a fast-paced environment. This role offers competitive salary and benefits including annual leave, pension scheme, and training programs.

Benefits

Competitive salary

28 days annual leave

Pension scheme with up to 14% contribution

Life cover

20% discount on products

Discounted healthcare

Company share save schemes

Qualifications

• Experience managing a small team in a fast-paced environment.
• Strong customer service skills with a focus on sales.
• Inquisitive and committed to continuous improvement.

Responsibilities

• Lead the team in-store and set an example.
• Ensure smooth operations including cash reconciliations and stock management.
• Provide outstanding customer service and drive sales.

Skills

Customer service

Team leadership

Stock management

Sales translation

Job description

You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you'll be on the right track for a promising career with us!

Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)

Responsibilities

WHAT'S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host - you'll be the team leader, hosting in-store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them.
• Store standards - you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance, and stock management.
• Part of the team - you'll join a team who take pride in their store, working together and having lots of fun along the way!
  
  We are looking for an experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Customer service - great at giving amazing customer service, and able to translate that into sales.
• Attributes - inquisitive, ever-questioning, and ever-improving; passionate about our business; friendly, flexible, reliable, honest, and like to work hard!

Joining Screwfix means joining a growing team - full of support, opportunities, and fun!

• We offer a competitive salary.
• 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days.
• An award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare.
• Company share save schemes.
• We'll also help you be the best you can be, with excellent training and ongoing development.