Retail Supervisor

Screwfix; Aycliffe Village; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Aycliffe Village is seeking an experienced supervisor or duty manager to lead store operations and enhance customer service. Responsibilities include managing a small team, ensuring store standards, and driving sales. The company offers competitive salary, up to 33 days annual leave, and excellent training opportunities.

Benefits

Competitive salary

28 days annual leave

Company pension scheme

Life cover

Employee discounts

Discounted healthcare

Training and development

Qualifications

• Experience as a supervisor or duty manager in a fast-paced environment.
• Excellent customer service skills.
• Ability to manage a small team effectively.

Responsibilities

• Lead and host the store operations.
• Ensure store standards and compliance.
• Support team collaboration and store pride.

Skills

Leadership

Customer service

Team management

Sales translation

Flexibility

Job description

Overview

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Hours of 24 per week to be worked across Monday to Sunday on a rota basis, including some evenings and weekends

Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

YOU ARE…

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

What’s in it for you?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email [e-mail] for any queries

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*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]