Retail Supervisor

Sodexo; Andover; On-site; GBP 40,000 - 60,000; Full time

Job summary

Sodexo is seeking a Retail Supervisor for their Costcutter store at Perham Down. This role involves leading a team, managing stock, and ensuring exceptional customer service for Armed Forces personnel. The successful candidate will contribute to a positive work environment and uphold store standards.

Benefits

On-the-job training

Fully funded apprenticeship qualifications

Career development opportunities

Friendly work environment

Unlimited wellbeing support

Financial benefits and discounts

Work perks including flexible work

Qualifications

• Previous supervisory experience in retail or customer service.
• Hands-on approach and passion for customer experience.
• Ability to manage responsibilities in the manager's absence.

Responsibilities

• Lead and inspire the team to perform tasks efficiently.
• Supervise daily operations and manage team activities.
• Maintain stock levels and ensure compliance with policies.

Skills

Team building

Customer service

Stock management

Leadership

Proactive mindset

Job description

• 37.5 hours per week
• Shift pattern/ hours: any 5 out of 7 days | shifts: 6:30-14:30, 10:30-18:30, 8:00-16:00, 14:30-22:30
• £13.02 per hour

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Job Description:

Retail Supervisor at Sodexo - Costcutter in Swinton Barracks, Perham Down, SP11 9LQ

Join the Sodexo teamas a Retail Supervisor and play an integral role in running our dynamicconvenience store, providing exceptional service to our Armed Forces personnel.Your leadership and customer-focused approach will help enhance the day-to-daylives of everyone you meet.

What you'll do:

• Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
• Take charge of stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
• Supervise daily operations, manage team activities, and be the go-to person for customer queries and support.
• Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
• Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
• Maintain a clean, safe, and well-organised store environment.
• Confidently verify IDs for restricted items, ensuring compliance with store policies.

What you bring:

• Previous supervisory experience in retail or customer service, with a proven ability to support a team.
• A hands-on approach and passion for delivering an outstanding customer experience.
• Ability to take the reins when the retail manager is away, showing initiative and confidence.
• Strong team-building skills, fostering a positive and collaborative environment.
• Experience with store openings and closures, and familiarity with key-holder responsibilities.
• A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.

What we offer:

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Apply now!

Please note that Sodexo reserves the right to close this role before expiry date.