Retail Store Team Leader – Drive Service & Results

TJ Morris Ltd; Urmston; Sur place; GBP 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Annual leave 28 days

Company pension

Staff discount 10%

Flexible pay & wellbeing

Training programmes

HB benefits platform

Résumé du poste

TJ Morris Limited, trading as Home Bargains, is seeking a Store Team Leader to manage daily operations at Trafford Retail Park, Manchester. The role oversees staffing, training, customer service and store presentation to achieve performance targets.

You’ll report to store management, lead a team, and ensure a welcoming, efficient shopping experience. The company offers progression opportunities within a fast-growing discount retailer network.

Qualifications

• Experience supervising others in a fast-moving retail or hospitality environment.

Responsabilités

• Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
• Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
• Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.

Connaissances

Prioritise and organise work

Customer focus

Communicate effectively

Direct and supervise work

Description du poste

TJ Morris Limited, trading as Home Bargains, is seeking a Store Team Leader to manage daily operations at Trafford Retail Park, Manchester. The role oversees staffing, training, customer service and store presentation to achieve performance targets.

You’ll report to store management, lead a team, and ensure a welcoming, efficient shopping experience. The company offers progression opportunities within a fast-growing discount retailer network.