Retail Store Supervisor: Fashion Team Leader

Merry Hill Group; Manchester; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Footasylum in Manchester is seeking a Store Supervisor (Full-Time) to lead from the front, coach Sales Assistants, and drive exceptional customer service and store standards.

You will empower the team, solve challenges, and help deliver strong commercial results in a fast-paced fashion retail environment.

Join a brand that values community, collaboration and Defy Ordinary, with opportunities for progression.

Qualifications

• The successful candidate must have passion for Fashion Retail and our company ethos.
• Ideally worked previously in Fashion Retail.
• Experience in managing and motivating a team of Sales Assistants.
• Be able to work independently, as well as part of a team.
• Strong verbal and written skills.
• Be able to work in a fast-paced environment.
• Efficient and highly organised with a customer focused attitude.

Responsibilities

• Sales: To maximise the number of sales in-store.
• Service: To satisfy and build loyalty through customers to ensure they return.
• Profit Protection and Stock Control: To monitor stock across your store whilst ensuring employees’ safety and well-being on company premises are met at all times.
• Merchandising, Space, Stock and Display: To display products in such a way that it stimulates interest and entices customers.
• Human Resources (HR): To safeguard colleagues’ interest by ensuring consistency and fairness in the treatment of employees by adhering to all policies and procedures within the business.
• Training and Recruitment: To provide and participate in a range of planned activities that enable you to develop the Company’s skills, attitude, and knowledge.
• Profit and Losses (P&L): Control the day-to-day expenses to run a store successfully.
• Property: To maintain the property portfolio.
• Health and Safety: To ensure all safety provisions on the store’s premises are adhered to daily.
• Forward Planning and General Duties: To plan for the future and assist in the efficient running of the unit.

Skills

Fashion Retail

Team Leadership

Customer Service

Staff Motivation

Communication Skills

Fast-paced Environment

Independent & Team Work

Job description

Footasylum in Manchester is seeking a Store Supervisor (Full-Time) to lead from the front, coach Sales Assistants, and drive exceptional customer service and store standards.

You will empower the team, solve challenges, and help deliver strong commercial results in a fast-paced fashion retail environment.

Join a brand that values community, collaboration and Defy Ordinary, with opportunities for progression.