Retail Store Supervisor

TN United Kingdom; Cheltenham; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join an award-winning retailer as a Store Supervisor in Cheltenham! This role offers a unique opportunity to lead a dedicated team, ensuring customers receive exceptional service and support throughout their shopping journey. With a focus on creating memorable experiences, you'll work closely with the management team to drive store performance. Enjoy a range of benefits including generous holiday allowances, bonus schemes, and a commitment to diversity and inclusivity. If you have a passion for retail and a knack for leadership, this is the perfect opportunity for you to make a difference.

Benefits

33 days holiday, increasing to 40 with service

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution from day 1

Staff discounts for family & friends

Subsidised health & critical illness cover

Family-related leave policies

Foster Care & Carers Leave

Support for Loss and Bereavement

Employee Recognition Schemes

Qualifications

• Experience in retail supervisory or senior sales roles.
• Ability to lead a team and enhance customer satisfaction.

Responsibilities

• Lead a small team of Sales Consultants to achieve store results.
• Deliver exceptional customer experiences and support team members.

Skills

Retail Supervisory Experience

Customer Service Skills

Team Leadership

Education

High School Diploma

Job description

Job Opportunity: Store Supervisor at Mamas & Papas Cheltenham

Our store teams are the friendly face of reassurance, offering product insight, knowledge, and trust. Whether it's personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers through their parent journey, our teams create magical moments to cherish forever.

The Role of Store Supervisor

Our Supervisors are ambassadors of these moments and the heart of our award-winning business. We are expanding our family and are looking for an amazing Supervisor to join our beautiful Mamas & Papas Cheltenham store, leading a small team of Sales Consultants. You will work closely with the Store Manager and management team to achieve store results and deliver an exceptional customer experience.

This is a 20-hour per week role, covering 3 days, including weekends (Saturdays and/or Sundays). (Apply to discuss shifts that suit you)

If you come from a retail supervisory or senior sales background, love making customers smile, leading by example, and supporting your team, we'd love to hear from you.

No agencies, please. We do not accept unsolicited CVs from recruitment agencies.

At Mamas & Papas, we champion diversity and inclusivity, celebrating all cultures, ethnicities, and gender preferences through our campaigns and actions.

Benefits include:

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1
• Staff discounts for family & friends
• Offers and discounts across various external organizations
• Subsidised health & critical illness cover
• Family-related leave policies (maternity, IVF, fertility, surrogacy, paternity, adoption, shared parental leave)
• Foster Care & Carers Leave
• Support for Loss and Bereavement
• Menopause Friendly Employer
• Employee Recognition Schemes

We are committed to a sustainable future and invite you to view our 'For the Future' commitment on our website.

And, of course, you'll be working with a great team!

(All benefits are subject to individual schemes and contract terms.)

We're Award-Winning!

Finalists for 2024 Retail Week - 'Happiest Retailer to Work For'