Retail Store Staff - All Levels - Full-Time & Part-Time

TN United Kingdom; London; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking company where you can join a dynamic retail team in central London. As part of this innovative brand, you'll play a key role in providing exceptional customer service and creating a unique shopping experience. Your passion for the product and commitment to customer satisfaction will help define the brand's presence in the physical world. If you're a creative, customer-focused individual eager to contribute to a vibrant retail environment, this role is perfect for you. Join us and be part of a movement that brings joy to people's lives through innovative products.

Qualifications

• Exceptional communication and interpersonal skills are crucial.
• A customer-focused mindset and deep product knowledge are essential.

Responsibilities

• Provide exceptional customer service and represent the brand.
• Maintain product knowledge and assist customers with their needs.
• Support the Store Manager with stock control and operations.

Skills

Exceptional communication skills

Customer focus mindset

Creative problem solving

Interpersonal skills

Attention to detail

Job description

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Retail Store Staff - All Levels - Full-Time & Part-Time, London

Location:

London, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

2385a8d2283a

Job Views:

60

Posted:

11.04.2025

Expiry Date:

26.05.2025

Job Description:

Who are we?

Here at Nothing, we're building a world where tech is fun again. Remember a time where every new product made you excited? We're bringing that back.

To get there we're gathering the creative and the curious. Those that are passionate enough to question the old and embrace the new. In return, you'll be part of a movement. Contributing to a global ecosystem of products that bring joy to people's lives.

In less than four years, we’ve sold over 3 million products worldwide, including Phone (1), which was listed on Time Magazine's Best Inventions of 2022 for Innovative Smartphone Design. In 2023, we released two second-generation products: the powerful audio companion Ear (2) and the highly anticipated Phone (2), marking our US debut.

We also launched CMF by Nothing, our sub-brand focused on making wonderful design accessible to all. In March 2024, we welcomed our third smartphone, Phone (2a). A powerfully unique device that enables even more people to experience the best of Nothing innovation.

A few weeks later in April 2024, we welcomed our new audio line-up. Introducing Ear, our best-ever audio experience, and Ear (a); the brightest, most vivid new member of the Nothing family.

If that sounds like something you'd like to be part of, read on...

The Role:

We’re often looking for full-time & part-time Retail Staff to join our team at our exciting new store in the heart of central London. We're not hiring right now, but that could change at any time. If you'd like us to keep your details on file and reach out to you when we're next hiring store staff - apply below!

We’re always interested in hearing from creative, forward-thinking customer-focused individuals who want to play a key role in this exciting new chapter for Nothing. Our Retail team understands their roles as brand and product ambassadors and effortlessly display pride in the product; they are driven to create a unique and innovative retail experience and are key players in defining what Nothing feels like in the physical world.

Responsibilities:

1. Providing exceptional customer service, bringing the brand ethos to life through storytelling
2. Represent our brand and our core values
3. Offer your expert advice on our products
4. Maintaining the highest level of product knowledge and expertise to help our guests navigate the shopping experience
5. Upholding the integrity and visuals of the space
6. Staying on top of necessary store processes and operations to keep the store running smoothly
7. Greet customers and make them feel welcome
8. Proactively engage and interact with customers, offering assistance and responding to queries about products and purchases
9. Provide knowledgeable recommendations according to our customers’ needs
10. Efficiently operate all POS systems and support store visitors with sales, exchanges, and returns
11. Stay up to date with sales and consumer trends to help support and achieve our sales objectives
12. Support the Store Manager with stock control, stock management, and loss prevention

Requirements:

1. Exceptional communication and interpersonal skills
2. Customer focus mindset
3. Deep and extensive knowledge of all products
4. Genuine passion and enthusiasm for Nothing’s product portfolio
5. Strong creative problem solving and decision making when it comes to dealing with customers
6. Personable and empathetic attitude
7. You take ownership of your role
8. You hold yourself to a higher standard, and always look for opportunities to improve things for yourself and those around you
9. You are a host. You care about making sure that people feel welcomed and looked after in your space
10. You have an eye for detail
11. You understand that the little things make all the difference
12. You are passionate about what you do and proud of the brand and products you represent