Retail Store Managers

Totallywicked Eliquid; Crewe; On-site; GBP 22,000 - 32,000; Full time

Job summary

Join a leading vaping retailer as a Retail Store Manager in Crewe, where your leadership will inspire a dedicated team to deliver exceptional customer service. This role is not just about managing a store; it's about transforming lives by helping customers on their journey to a healthier lifestyle. You'll drive sales, develop your team, and create a welcoming environment for every customer. With ongoing training and career progression opportunities, this is a chance to grow in a supportive and dynamic workplace. If you're passionate about people and ready to make a difference, this is the perfect opportunity for you.

Benefits

Excellent working conditions

Branded uniform

Ongoing training and development

Regular Recognition Awards

Instant savings & discounts

Cycle to work scheme

6 weeks holiday

Pension scheme

Company bonus scheme

Healthcare cash back

Qualifications

• Proven management experience or willingness to learn.
• Strong ability to build relationships with customers.

Responsibilities

• Lead and motivate the store team to achieve sales targets.
• Ensure every customer has a welcoming experience in the store.

Skills

Management Experience

Coaching and Mentoring

Sales Target Achievement

Customer Relationship Building

Problem Solving

Education

High School Diploma

Management Training

Job description

We need amazing people to join us in the following locations:

Crewe (32 hours)

At Totally Wicked, our purpose is to help our customers on their journey to a healthier lifestyle by stopping smoking. It’s not just a job, it’s about transforming lives.

As the biggest vaping Retailer, our success comes from our outstanding teams, their product knowledge and their commitment to ensure that every customer gets a personalised service.

We know our customers, we take time to we understand their likes and dislikes, we build up relationships with them and support them on every step of their vaping journey, providing them with the best quality e-cigarettes and e-liquids produced by us in the UK.

If you have management experience, or are looking to take that step up, why not consider a career with us? You don’t need to be a vaper or a smoker, we just want you to join us and learn why we believe in being “totally wicked” in everything we do!

You could be our next Retail Store Manager if you can :

• Lead from the front, building relationships with our customers
• Inspire and motivate through coaching and mentoring
• Develop your team to enable them to meet store objectives and progress their own careers
• Drive sales targets and meet deadlines
• Keep up to date with the latest products, promotions and offers
• Give every customer the best possible experience in your store
• Problem solve in a positive, pragmatic way
• Make sure that every customer has a welcoming and inviting experience in our stores
• Be flexible to work 5 days out of 7

In return, we’ll give you :

• Excellent working conditions
• Branded uniform
• Ongoing training, development and career progression opportunities
• Regular Recognition Awards
• Instant savings & discounts – e-vouchers, cinema tickets, shopping cards and much more
• Cycle to work, Tech and Learn to Drive schemes
• 6 weeks holiday (including BH) plus the option to buy an extra week
• A wide range of other benefits including pension, Company bonus scheme and Healthcare cash back after a qualifying period