Retail Store Manager (York)

Up & Running; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

Up & Running is seeking a passionate Store Manager in York to oversee daily operations, ensure exceptional customer service, and inspire a dedicated team. With responsibilities including training staff and managing stock, this role offers a chance to make a significant impact in the local running community.

Benefits

Generous staff discount

Birthday day off

28 days holiday (pro-rata)

Employee Assistance Programme

Qualifications

• Strong customer service skills and a passion for running.
• Experience in managing a retail environment.
• Ability to train team members on specific products and analysis.

Responsibilities

• Lead daily store operations and ensure customer satisfaction.
• Train and develop staff on product knowledge and health policies.
• Manage stock levels and communicate with Head Office.

Skills

Customer Service

Leadership

Product Knowledge

Gait Analysis Training

Job description

Are you a passionate runner and fitness enthusiast with excellent customer service skills? We're seeking a highly motivated Store Manager to lead our team and promote the highest standards of customer service and product knowledge in our local running and fitness community.

As Store Manager, you'll be responsible for the daily operations of our store, ensuring a welcoming environment for customers, visitors, and team members. You'll use your expertise to advise and recommend footwear to customers, training team members in the use of gait analysis and ensuring quality of analysis delivered. You'll also oversee the store's stock holding, staffing, and promotions calendar, reporting accurately on finance and stock levels.

But it's not just about the day-to-day - you'll also work towards the long-term success of our store, liaising with Head Office on matters of stock, promoting the store through in-store and outreach promotions, and identifying new opportunities. As a leader, you'll be responsible for recruiting and training team members, ensuring that all staff follow Health and Safety policies and procedures, and conducting performance appraisals and probationary reviews.

In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. You can read all about our perks, compensation, and rewards here. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals.

Apply today and take the first step towards an exciting career with Up and Running.