Retail Store Manager - Wokingham

Cotton Traders; Wokingham; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Clothing allowance

Employee discount

Private medical insurance

Health cash-plan

Long service awards

Job summary

Cotton Traders Limited, based in Wokingham, seeks a Retail Store Manager to lead our store team. You’ll drive sales, service, targets and maintain high standards of customer experience across the shop floor.

You’ll be a capable leader with a passion for retail, manage stock and rotas, and use technology to improve efficiency. The role offers a 40-hour week and a strong clothing allowance, with generous holiday accrual.

Qualifications

• Proven track record of leadership in a retail environment.
• Experience driving sales and KPIs in a fast-paced store.
• Able to train and develop store colleagues to high standards.
• Comfortable using computers and retailer systems.

Responsibilities

• Lead the store team to achieve sales, service and targets.
• Recruit, train and motivate staff to uphold brand standards.
• Merchandise the store in line with brand guidelines.
• Manage stockrooms, replenishment and stock control.
• Prepare rotas and drive operational excellence.

Skills

Leadership

Customer service

People management

Flexibility

Change management

Tech-savvy

Tools

Retail software

Job description

As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Store Manager to join our Wokingham team.

Who are Cotton Traders?

CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

What’s in the role and what are we looking for?

We are recruiting for an enthusiastic and driven Retail Store Manager to lead our store colleagues. You’ll be responsible for the store and everything that it entails – sales, service, targets. Most importantly, you’ll be a leader. A leader of people and a leader in the current and challenging world of retailing. You’ll have bundles of passion and energy in driving a small team forward; you’ll epitomise our standards of customer service and you’ll put smiles on people’s faces – customers and staff.

Traditionally, our Store Managers are responsible for:-

• Leading by example
• Recruiting and training new employees
• Merchandising the store in line with our brand guidance
• Managing store stockrooms, ensuring effective replenishment and stock control
• Completing rotas for your people
• Setting goals, achieving targets, and driving KPIs
• Striving for operational excellence

Key skills and behaviours that we look for: -

• Passionate about retail/customer service
• Proven track record of leadership
• Seeks positive outcomes
• Open to change and challenge
• Flexibility
• Strives for excellence and seeks to improve & innovate
• Competent with computers and willing to engage with technology
• Kind with morally sound values

What’s on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re part of the team, you’ll be rewarded with, alongside other things: -

• £28,000 per annum, 40 hours per week
• 25 days holiday from day one, rising to 30 days with service, plus bank holidays
• Very generous clothing allowance
• Employee discount for you and your family
• Private Medical Insurance
• Health cash-plan
• Long service awards