Retail Store Manager/ Supervisor

Tagged Resources Ltd; Corby; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail recruitment agency is seeking a Store Manager/Supervisor in Corby. You will lead the store team, achieve KPIs, and ensure an excellent customer experience. Ideal candidates will have strong leadership skills and commercial awareness. Benefits include a bonus scheme, staff discounts, and pension plan.

Benefits

Store Manager bonus scheme after 6 months service

Staff discount scheme

Pension scheme

Qualifications

• Strong leadership and ability to motivate team members.
• Excellent oral and written communication skills.
• Understanding of commercial awareness and product knowledge.
• Experience in scheduling and managing risk assessments.

Responsibilities

• Lead the store team to meet all store KPIs.
• Ensure a great customer experience throughout.
• Manage recruitment, training and development of the store staff.
• Oversee the profit and loss of the store.

Skills

Effective leadership

Excellent communication skills

Commercial awareness

Planning and Delegation

Customer Service

Inventory Control

Basic IT skills

Job description

Overview

As a Store Manager/ Supervisor your role is to manage and lead all aspects of the physical store operation in line with Company policies and procedures. Improving sales, controlling costs and delivering profit. Alongside this you will need to nurture and develop talent, deliver brand consistency and lead an excellent customer experience along the way. These deliverables will be achieved through great communication with colleagues, customers and other stakeholders who are vital to the stores operation.

Responsibilities

• Lead the store team
• Deliver all store KPI's in line with targets
• Deliver a great customer experience
• Deliver sales targets and obligations
• Deliver the store cost lines
• Deliver a profitable store
• Influence commercial decisions
• Manage the profit and loss of the store
• Manage the stores recruitment, training and development
• Manage the health & safety of the Store
• Manage the stores stock control
• Manage the stores loss prevention and audit function
• Manage disciplinary and appeal procedures on site
• Ensure all incidents of theft and breaches of company procedures are investigated
• Ensure that the store operates in accordance with company policies and procedures
• Trade the store to the adherence of legal standards

Benefits

• Store Manager bonus scheme after 6 months service
• Staff discount scheme
• Pension scheme

Required Skills

• Effective leadership and the ability to motivate others
• Excellent communication skills
• Commercial awareness and relevant product knowledge
• Planning and Delegation
• Scheduling
• Interviewing
• Training
• Managing Risk Assessments
• Quality Control
• Customer Service
• Inventory Control
• Basic IT skills to function with Word, Excel and Email

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Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify.

Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily