Retail Store Manager (Newmarket)

Three; Newmarket; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading mobile network seeks an inspiring Retail Store Manager in Newmarket to lead their team and enhance customer experiences. The role focuses on driving sales, coaching staff, and managing store operations, offering competitive pay and career development opportunities.

Benefits

Competitive salary + 25% additional earnings

28 days leave + 3 personal days

Headspace subscription

Employee discounts scheme

Training courses and career development

Brand-new smartphone on unlimited data plan

Qualifications

• Experience managing a team and exceeding sales targets.
• Passion for customer service and leading by example.
• Ability to create a culture of coaching within the team.

Responsibilities

• Drive commercial performance and manage store operations.
• Coach and lead team to deliver great customer service.
• Achieve KPIs and sales targets.

Skills

Customer Service

Leadership

Team Management

Sales Strategy

Job description

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Retail Store Manager (Newmarket), Newmarket

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Client:

Three

Location:

Newmarket, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c432890cd17a

Job Views:

51

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Company Description

Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.

Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.

Our goal at Three is to provide better connectivity, every day, for every customer. It means understanding each customer and their needs, and providing amazing experiences that make people feel good. Everyone at Three has an integral role to play in making it happen, so we need more energetic, super talented people to help us take it further

Currently, we’re looking for an approachable, resilient, and inspiring individual to join our award-winning Retail team as a Store Manager. We need somebody that can lead, coach and develop their team - enabling them to deliver exceptional customer service, and upsell our awesome products in store.

You’ll play a huge part in making sure your team is at its best, using your influence to lead and empowerothers. Plus you’ll have the opportunity to develop your career and be recognised for your success.

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

Are you passionate about leading a team to success? Can you inspire and coach a team todeliverthe best customer experience, whilstexceeding sales?

Previous mobile phone industry experience is not essential. If you can lead others and embrace a new challenge, look no further...

We can offer you this...

A brand-new smartphone on an unlimited data plan from Three

Competitive salary + additional 25% on-track earnings paid monthly

28 days leave + 3 personal days

Headspace subscription, family access to a digital GP

Employee discounts scheme, including deals for friends and family

Training courses and career development

Job Description

• Drive commercial performance and achieve KPI's
• Know your team - coach and lead to deliver great customer service and sales
• Day to day operational tasks to ensure the smooth running of your store
• Raise the bar with your commercial expertise, and drive sales to deliver high performance

Qualifications

• Organising and supportinga team
• A passion for customer service and leading by example
• Experience working to and exceeding sales targets and KPI's
• Experience with managing a team and focusing on development
• Creating a culture of coaching / training within the team

Additional Information

The role develops and delivers the store business targets, in line with the strategic priorities for the area. You will also ensure the store delivers a great customer experience through leading, engaging and inspiring a Store team.

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.