Retail Store Manager | Mitcham

PETstock; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading name in pet care, PETstock, is looking for a passionate retail leader in London to join its vibrant team. The role focuses on mentoring and motivating team members, driving sales, and creating an enjoyable work atmosphere. Candidates should have a background in retail management and demonstrate strong leadership and communication skills. This is an exciting opportunity to grow within a company that values inclusion and teamwork.

Qualifications

• Experience in a similar store leadership role or readiness to advance in retail management.
• Proven success in driving sales.
• Strong leadership skills to motivate and build a high-performing, positive team culture.

Responsibilities

• Lead by example, mentoring and inspiring your team daily.
• Coach your team to achieve and develop their knowledge and skills.
• Create a fun, supportive in-store culture where your team enjoys coming to work.

Skills

Leadership

Sales Driving

Communication

Team Motivation

Job description

Social network you want to login/join with:

As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as retail market leaders across the pet care industry over the past 20+ years!

We are currently looking for passionate, friendly, and strong leaders to support our team in providing the world-class professional advice and customer service that we are known for!

Here is what you can expect to do day-to-day when you join our fun, friendly, and inclusive team:

A day in the life… Petstock Mitcham

• Lead by example, mentoring and inspiring your team daily.
• Coach your team to achieve and develop their knowledge and skills.
• Lead from the front, providing an exceptional customer experience.
• Create a strong safety mindset and foster a culture of safety within your team.
• Recruit, onboard, and induct high-caliber new team members.
• Manage stock effectively, ensuring accuracy and awareness of stock integrity processes.
• Stay updated on pet care, products, and services to inform your team and customers.
• Create a fun, supportive in-store culture where your team enjoys coming to work.
• Support local marketing opportunities and sponsorships proactively.

What we need…

• Experience in a similar store leadership role or readiness to advance in retail management.
• Proven success in driving sales.
• Strong leadership skills to motivate and build a high-performing, positive team culture.
• Resilience and ability to prioritize amidst conflicting demands.
• Ability to foster a positive safety culture.
• Proven ability to meet and exceed sales targets.
• Business acumen and adaptability to changing conditions.
• Excellent interpersonal and communication skills.

If this sounds like you and you're ready to take the next step in your retail leadership career, apply online today!

Our recruitment process will include:

• An introductory phone screen with a friendly team member.
• A face-to-face interview to learn more about the role and showcase your skills.
• Pre-employment checks, including references and police checks.

Not the role for you? Feel free to visit our career site to view other vacancies or express interest in future opportunities.