Retail Store Manager (Faversham)

Cancer Research UK; Faversham; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading charity organization in Faversham seeks a Retail Store Manager to lead a store team in maximizing sales and fundraising goals. Responsibilities include community engagement and organizing fundraising events. Ideal candidates will have experience in managing diverse teams, strong customer service skills, and commercial awareness. This role offers a salary of £25,734 - £30,149 plus benefits and requires full-time availability.

Benefits

Generous salary and benefits package

Career and personal development opportunities

Confidential wellbeing support

Qualifications

• Experience in a retail environment is preferred.
• Ability to motivate a team and work collaboratively.
• Comfortable with multi-tasking in a busy store.

Responsibilities

• Guide, inspire, and engage a team of paid staff and volunteers.
• Oversee the commercial running of the store including display and merchandising.
• Maximize profit through effective cost control and sales.

Skills

Experience in managing and inspiring diverse teams

Comfort working within targets

Knowledge of excellent customer service principles

Commercial awareness

Knowledge of high street fashion retail

Adaptability to changing situations

Flexibility to work on a rota basis

Job description

Endless pre-loved items. A crucial source of fundraising. A store that runs your way.

Retail Store Manager

£25,734 - £30,149 plus benefits

Reports to: Area manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Faversham

Closing date: Sunday 3rd August 2025 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re looking for a motivating store manager to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, motivating your team to maximise sales and fundraising targets. Your shop will be a place where your community meets our people, understands our brand, and sees some of the great things we do.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Guiding, inspiring, and engaging a team of paid staff and volunteers, including recruitment, retention, and development of a diverse shop team.

• Taking ownership of the commercial running of your store, including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.

• Leading by example and providing excellent customer and supporter service.

• Maximising profit through effective cost control and sales.

• Creating relationships with your local community and Cancer Research UK colleagues.

• Organising and running creative fundraising events to achieve targets.

• Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.

• Performing manual handling and physical activities as part of daily duties.

What are you looking for?

• Experience in managing and inspiring diverse teams.

• Comfort working within targets and motivating others to achieve them.

• Ability to multi-task in a lively environment.

• Knowledge of excellent customer service principles.

• Commercial awareness.

• Knowledge of high street fashion retail.

• Adaptability to changing situations and ability to work independently.

• Awareness of the value and worth of items.

• Flexibility to work on a rota basis, understanding the need for work-life balance.

[Download the full role profile]

What will I gain?

We offer a generous salary and benefits package, career and personal development opportunities, and high-quality tools and policies to support your work. Our benefits include a substantial retirement plan, flexible leave, discounts, gym membership, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.

How do I apply?

We operate an anonymised shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be viewed after interview invitations. Please complete the work history section of the online application form for quick, fair, and objective assessment. You will also spend four weeks in a training shop, learning from a Training Shop Manager, possibly at a different location. Employment is subject to a satisfactory DBS check.

For more information, please visit our website or contact us at [e-mail]. Follow us on LinkedIn, Facebook, Instagram, X, and YouTube.

We encourage applications from people of all backgrounds, especially from under-represented ethnic minorities. We want every candidate to perform at their best, so please inform us of any adjustments needed by contacting [e-mail] or calling 020 3469 8400. We do not recruit anyone under 18 to ensure safety and safeguarding.