Retail Store Manager - Derry (Full time, permanent)

ForSight; Northern Ireland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A notable charity retailer in Derry is seeking a Store Manager to lead a diverse team and drive sales. Responsibilities include managing KPIs, staff development, and community engagement. Ideal candidates will have retail supervisory experience and strong motivational skills. This full-time position offers a competitive salary and various benefits including a performance bonus.

Benefits

Career progression opportunities

Competitive salary

Store management performance bonus

Educational sponsorship assistance

Employee Assistant Programme

Learning and development opportunities

Qualifications

• Retail supervisory experience is mandatory.
• Customer focused with a drive for meeting sales targets.
• Team building and motivational skills required.
• Creativity and innovation expected.
• Integrity and trust must be demonstrated.
• Time management and organisational skills necessary.
• Flexible approach to working hours needed.
• Fluency in English is essential.

Responsibilities

• Meet and exceed ongoing retail store sales targets.
• Ensure all visual merchandising standards are attractive.
• Recruit and develop all staff to enhance customer service.
• Ensure adequate staffing cover at all times.
• Maintain excellent quality for all goods offered for sale.
• Manage shop accounting procedures including cash handling.
• Full responsibility for inventory and security of equipment.
• Support store and community-based fundraising events.

Skills

Retail supervision

Team management

Customer service

Cash handling

Stock management

Store display

Education

Relevant third level qualification

Job description

Overview

Location: Forsight Retail Store, Derry

Vacancy Type: Full Time, Permanent

Working hours: 37.5 hours per week

Closing date: 20th October 2025

Would you like to work with one of Ireland’s leading Charity Retailers that makes a real difference in your local community? Our extensive Retail Operation of 130+ nationwide stores provides support and critical funds to meet the essential services of the 55,000 sight loss client users across the island of Ireland.

As Store Manager you will be responsible for a strong team tasked with driving both turnover and revenues in our Forsight Derry Store. You will supervise financial KPIs, including sales, wages and shrinkage, together with customer service/feedback, internal audits, standards and compliance.

The ideal applicant will love to work with a diverse team, have a passion for retail, coaching and developing those around you. The success of the store is based on becoming a part of the local community and its ability to build excellent relationships with the in-store team, its local surrounding area and network of stores.

If you have experience in a retail supervisory role, can clearly demonstrate a motivational leadership style, deliver excellent store standard, and exceed store targets then this may be the perfect career path for you.

Principal Duties

• Meet and exceed ongoing retail store sales targets.
• Ensure that all visual merchandising standards are attractive and in line with weekly changes in accordance with celebratory and promotional events.
• Recruitment and development of all staff, volunteers, and social activation scheme employees to enhance a positive collegial atmosphere with particular attention to customer service.
• Ensure adequate staffing cover at all times to meet the needs of the business and daily/weekly trading periods.
• Ensure that all goods offered for sale are of excellent quality and that the store is kept clean and professional in appearance at all times.
• Undertake responsibility for all donated goods and ensure proper presentation when displayed on the shop floor, to include pricing, ticketing, cleaning, ironing, and stock rotation.
• Manage the shop accounting procedures including banking, till receipts, transactions and cash handling procedures are adhered to at all times.
• Full responsibility for inventory and security of all equipment and fittings on the shop floor and extended premises.
• Take an active lead and support for all on-going store and community-based fundraising events.
• Promotion of the Vision Ireland brand through a variety of local channels in a cost-effective manner whilst ensuring communications are in keeping with brand standards.
• Responsibility for all health and safety in accordance with statutory obligations to include training, adherence to fire procedures and maintenance of all safety and first aid equipment.

Benefits

• Full time, permanent contracts with ample opportunities for career progression across a large nationwide network of retail stores.
• Competitive salary and annual leave.
• Store management performance bonus.
• Educational sponsorship assistance and support.
• Employee Assistant Programme
• Company-wide learning and development opportunities.

This job description is not exhaustive and may be reviewed in line with the business needs and any other reasonable requests at the discretion of Vision Ireland management.

Selection Criteria

Mandatory:

• Retail supervisory experience.
• Customer focused with a drive for meeting sales targets.
• Team building and motivational skills.
• Creativity and innovation.
• Integrity and trust.
• Time management and organisational skills.
• Flexible approach to working hours to meet the needs of the business.
• Fluency in English.

Desirable:

• Relevant third level qualification.
• Prior fashion-based retail experience.

Vision Ireland is an equal opportunities employer.

Equality, Diversity, and Inclusion

Vision Ireland is committed to creating an inclusive environment where diversity is celebrated, and everyone is afforded equality of opportunity. It is our policy to recognise people as a key resource required for successful attainment of the organisation’s mission. In support of this, differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation.

Vision Ireland is also committed to providing reasonable accommodation for a person with a disability, whether they are an applicant for employment or an employee requiring special facilities.

Additional information

Informal enquiries to

Our website:

Retail Services:

Vision Ireland Services:

Vision Ireland Strategy 2021-23:

Skills

• retail supervision
• team management
• customer service
• cash handling
• stock management
• store display