Retail Store Manager (Brighton)

Loake; Brighton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A traditional shoemaker is seeking an experienced Store Manager to lead their Brighton team. The role involves driving sales targets through excellent customer service and community engagement. Candidates should have a minimum of 2 years management experience and a passion for shoes. The position requires flexibility for weekend shifts and offers an opportunity to take ownership of the store.

Qualifications

• Minimum of 2 years’ experience in a management role.
• Excellent customer service skills.
• Strong communication skills.

Responsibilities

• Deliver customer excellence.
• Maximise sales and KPI’s.
• Develop the team.
• Engage with the local community.

Job description

This is a fantastic opportunity to join our team at Loake Shoemakers. We are a family business, based in Northamptonshire, making traditional shoes since 1880.

The Role

As the Store Manager you will be a brand ambassador for the company, always delivering amazing service to our Customers. Driving local engagement by integrating and actively involving yourself with the community. You will be expected to deliver the sales target through maximising KPI’s. Reporting directly to the Retail Operations Manager.

This role will involve working weekend shifts.

Key Responsibilities

• Delivering customer excellence
• Maximising sales and KPI’s
• Developing the team
• Social Media engagement
• Local Business engagement
• Stock Management
• Meeting Stock Audit targets
• Problem solving
• Responsible for the day to day running of the store

The Candidate

The ideal candidate for this role will be enthusiastic, passionate, flexible and committed with great people skills, a true role model. You will have a desire to take ownership of their store, will look for opportunities to drive footfall through local engagement and social medial.

You will be able to demonstrate a passion for shoes and be confident in dealing with customers, colleagues and senior management. Experience in Microsoft Office, EPOS systems and administration will be key skills required.

You must be able to demonstrate a proven track record in delivering sales growth through KPI’s in previous Management roles.

Key Experience & Skills Required

• Minimum of 2 years’ experience at AM level or above
• Excellent customer service skills
• Sales focused & Results driven
• Strong communication skills
• Social Media engagement
• Live within 30 minutes commute
• Shoe experience is desirable

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Our Customer Services department is open Monday to Friday from 8.45am to 5pm GMT. We are closed at weekends.
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