Retail Store Manager

Are you great at making people feel comfortable?

Can you lead, inspire and motivate a team?

Are you passionate about customers receiving a first class customer experience?

If the answer is ‘yes’ then we have the role for you!
We’re looking for a Store Manager to lead the team in Cheltenham. As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service.

As a Store Manager you can earn up to £, with commission. Department Retail Employment Type Full Time Location Cheltenham Workplace type Onsite Compensation £, - £, / year Reporting To Regional Manager

What does the role involve?

1. Manage the day to day operation of the store
2. Motivate, coach and support the sales team to hit set targets
3. Create an environment where every member of the team is valued and supported to perform at their best
4. Manage sales budgets and delivery targets
5. Manage rotas, holidays and sickness
6. Ensure and provide excellent customer service throughout the store
7. Deal with customer queries and complaints
8. Make sure our showrooms are warm, friendly, safe environments for everyone within them
9. Recruit, train and develop your team
10. Review and manage your team's performance
11. Comply with all Health & Safety policies and legislation

Who are we looking for?

1. Experience of leading and developing a team in a sales driven environment
2. People focused with the ability to inspire your team to deliver results
3. Organised with excellent attention to detail
4. Excellent communication and interpersonal skills
5. A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
6. Customer focused with a passion for delivering first class customer service
7. A team player
8. Flexibility to work shift patterns
9. Ability to travel as and when required
10. Strong work ethic, resilient, self-starter and a can do attitude

What's in it for you?

1. Competitive salary with excellent bonus potential
2. Company car or car allowance
3. days holidays including bank holidays
4. Employee benefits platform – access to s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
5. Colleague Discount
6. Career progression
7. Long service awards
8. Enhanced Maternity, Paternity and Adoption Leave
9. Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
10. Medicash – low cost health plans
11. Virtual GP – Access to a GP service /7
12. Salary finance scheme
13. Pension Scheme
14. Death in Service
15. Life assurance
16. Cycle to Work scheme
17. Refer a friend scheme
18. Health Insurance

About ScS

We are one of the UK’s leading sofa specialists, and you can find us on numerous retail parks all over the country. We have over retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus is helping customers to create the home they’ll love and that’s where you come in…

At ScS, we are committed to fostering an inclusive and equitable workplace where everyone feels valued and respected. We believe that diversity in our workforce strengthens our company, sparks innovation, and drives success.
We welcome applications from individuals of all backgrounds, including but not limited to race, ethnicity, gender, age, religion, disability, sexual orientation, and veteran status. Our aim is to create a supportive environment where every team member has the opportunity to reach their full potential and contribute to our shared goals.
If you share our passion for equality and diversity and want to be part of a team that values your unique contributions, we encourage you to apply and join us on our mission to make a difference.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 18/04/2025 by TN United Kingdom