Retail Store Manager

Cotton Traders Ltd; Portsmouth; On-site; GBP 25,000 - 40,000; Full time

Job description

As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Store Manager to join our Portsmouth team.

Our store is located in Port Solent Shopping Centre, Unit 29, The Boardwalk, Portsmouth, PO6 4TP.

Who are Cotton Traders?
CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland, and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touchpoints, and we can only do this with the best people around us.

What’s in the role and what are we looking for?
We are recruiting for a 40 hours per week Retail Store Manager, but for us, it’s the person we cherish, not the title. Yes, you’ll be responsible for the store and everything that it entails – sales, service, targets. Most importantly, you’ll be a leader. A leader of people and a leader in the current and challenging world of retailing. You’ll have bundles of passion and energy in driving a small team forward; you’ll epitomise our standards of customer service and you’ll put smiles on people’s faces – customers and staff.

Traditionally, our Retail leaders are responsible for:

1. Delivering a true and honest customer experience, treating those as you yourself would like to be treated.
2. Merchandising the store in line with our brand guidance.
3. Managing store stock-rooms, ensuring effective replenishment and stock control.
4. Motivating and driving engagement as a true people leader.

Key skills and behaviours that we look for:

1. Passionate about people and customer experiences.
2. Engaging leadership qualities.
3. Seeks positive outcomes.
4. Open to change and challenge.
5. Strives for excellence and seeks to improve & innovate.
6. Competent with computers and willing to engage with technology.
7. Kind with morally sound values.

What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re part of the team, you’ll be rewarded with, alongside other things:

1. 25 days holiday from day one, rising to 30 days with service, plus bank holidays.
2. Very generous clothing allowance.
3. Employee discount for you and your family.
4. Private Medical Insurance.
5. Health cash-plan.
6. Long service awards.

Next steps
Many applicants contact us to discuss life at CT, and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, follow the site instructions, and we very much look forward to hearing from you.

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