Retail Store Manager

E8surveys.com; Dumfries; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company as a Store Manager in Dumfries, where you'll be responsible for maximizing store performance and leading a diverse team. This fast-paced, hands-on role requires flexibility and commitment to high retail standards, contributing to impactful community initiatives.

Qualifications

• Experience in a customer-facing role in retail, hospitality, or service industry.
• Ability to lead, motivate, and develop teams.
• Understanding of budgets and P&L.

Responsibilities

• Accountable for store performance and maximising sales.
• Lead an inclusive and diverse team to achieve targets.
• Manage collections, deliveries, and donations efficiently.

Skills

Commercial awareness

Customer service

Team leadership

Job description

Would you like to make an impact by leading one of our home store teams that are community-based, offer an amazing choice, and promote genuine sustainability? We're looking for a Store Manager to join our team in Dumfries, DG1 2BD.

What does this role involve?

As a Store Manager, you will be accountable for your store's performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrates the BHF values.

Each day is different in this varied, fast-paced, and hands-on role. Due to the volume of collections, deliveries, and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.

What are we looking for?

• Experience working in a customer-facing role in retail, hospitality, or service industry
• Experience of leading, motivating, and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands-on, fast-paced environment
• An understanding of budgets and P&L

Our stores are fast-paced and trade 7 days a week, which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.