Retail Store Manager

TN United Kingdom; Christchurch; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a passionate team leader to drive sales and provide exceptional customer service. In this role, you will motivate your team to exceed KPIs and create an engaging retail environment. You will receive comprehensive training to enhance your product knowledge and sales techniques. With a competitive salary and an uncapped commission scheme, this position offers fantastic benefits, including generous holiday allowances and employee discounts. Join a company that values your contributions and supports your professional growth.

Benefits

29 days holiday (inclusive of bank holidays)

Extra day off for your birthday

Employee discount

Company incentives

Employee Assistance Programme

Life Assurance

Company Pension Scheme

Reward scheme

Cycle to work scheme

Qualifications

• Experience in a customer-focused sales environment.
• Ability to motivate and lead a team effectively.

Responsibilities

• Lead your team to achieve KPIs and provide outstanding service.
• Manage team performance and take ownership of recruitment.

Skills

Customer Service

Team Leadership

Sales Strategy

Communication

Performance Management

Job description

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American Golf is Europe’s largest golf retailer with over 90 stores across the UK and Ireland

What makes a career at American Golf like no other? Here at American Golf our teams are unique, consisting of people that are passionate about our products and dedicated to providing the best possible service to our customers. Our colleagues are specialists at what they do, not just advising on the best products to match our customers' needs but also providing practical solutions to help improve their game.

When you join American Golf, you’ll be provided with the product knowledge and skills training you need to provide our customers with a service that exceeds their expectations and keeps them coming back! You will learn how to demonstrate and discuss our products, as well as the practical aspects of our custom fit service. If you can demonstrate experience adapting your approach in a customer-focused sales environment, we can help you with the rest.

To Be Successful in This Role You Will Need

• To motivate and encourage your team to achieve KPI's through your passion and enthusiasm
• Lead your team in providing outstanding customer service
• Create an exciting environment, drive sales and maximise profit
• Drive company initiatives and continually reinforce the customer proposition with the team
• Be an effective communicator
• Effectively delegate tasks, encourage individuals to develop and increase their knowledge ensuring a multi skilled team
• Manage team performance, identify and promote good performance and effectively deal with under-performance
• Take ownership of the recruitment for your team
• A competitive salary with an uncapped commission scheme
• 29 days holiday (inclusive of bank holidays)
• An extra day off to celebrate your birthday!
• Employee discount for you, your family and your friends
• Company incentives
• Employee Assistance Programme
• Life Assurance
• Company Pension Scheme
• Other fantastic benefits include Reward scheme, Denplan, Cycle to work and more.