Retail Store Manager

Btrust; Cannock; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in retail is seeking a Store Manager for its Cannock Superstore. In this pivotal role, you will manage store operations, drive sales, and lead a dynamic team, ensuring exceptional customer service and operational excellence while achieving performance targets.

Benefits

Supportive work environment

Opportunity to shape store outcomes

Qualifications

• Proven management experience in a fast-paced retail environment.
• Strong background in team leadership, recruitment, and performance management.
• Confident decision-maker able to lead through change and pressure.

Responsibilities

• Oversee daily store activities, manage stock levels, and ensure customer satisfaction.
• Recruit, train, and develop a high-performing store team.
• Monitor budgets and financial performance, prepare sales reports.

Skills

Leadership

Customer Service

Communication

Analytical Skills

Conflict Resolution

Job description

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Store Manager Cannock Superstore

Location:Cannock, Staffordshire

Contract Type:Permanent, Full-Time (37.5 hours per week)

Reporting To:General Manager

Division:Commercial |Team:Retail

Are you a natural leader with a passion for retail? Were looking for an experiencedStore Managerto take the reins of ourCannock Superstore. This is your opportunity to join a dynamic team in a fast-paced retail environment where you can truly make an impact.

About The Role

AsStore Manager, you will be responsible for the day-to-day management of the store, driving sales, delivering outstanding customer service, and leading a high-performing team. Your focus will be on operational excellence, team development, and achieving ambitious performance targets.

Key Responsibilities

Store Operations:

• Oversee all daily store activities, including opening and closing.
• Maintain high standards of visual merchandising and store presentation.
• Manage stock levels, inventory replenishment, and shrinkage control.
  
  

Sales & Customer Service

• Set and monitor sales goals and KPIs.
• Ensure exceptional customer service is delivered at all times.
• Support staff with sales techniques and customer engagement strategies.
  
  

Team Leadership

• Recruit, train, and develop store team members.
• Create and manage rotas, monitor payroll hours, and assign duties.
• Inspire a positive, inclusive, and high-performing team culture.
  
  

Financial Management

• Monitor store budgets and financial performance.
• Prepare and present sales and operational reports.
  
  

Compliance & Safety

• Ensure adherence to company policies and legal standards.
• Promote a safe and secure environment for both staff and customers.
  
  

What Were Looking For

Experience & Knowledge:

• Proven management experience in a fast-paced retail environment.
• Strong background in team leadership, recruitment, and performance management.
• Confident decision-maker with the ability to lead through change and under pressure.
• Experience in operational retail processes, including stock control and store security.
  
  

Skills

• Adaptable leadership style with empathy and emotional intelligence.
• Excellent communication and conflict resolution skills.
• Strong IT, time management, and analytical capabilities.
• Numerate, literate, and detail-oriented.
• Resilient and self-motivated.
  
  

Attributes

• Flexible to work additional hours or support other store locations when needed.
• Quick to adapt to changing situations and challenges.
  
  

Why Join Us?

This is more than just a store manager role its a chance to shape the future of one of our flagship locations. You'll enjoy a supportive and rewarding work environment where your ideas, leadership, and results are valued.

Ready to take the next step in your retail career?

Apply nowand lead our Cannock Superstore to success.

REF-221 760

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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