Retail Store Director - Luxury Flagship

PS Recruits Ltd; London; On-site; GBP 35,000 - 60,000; Full time

Job summary

Join a premium Homewares Decor Flagship store in Chelsea as a Flagship Store Manager/Luxury Retail Sales Director. This role emphasizes luxury retail sales experience, client relationship management, and business development. The position offers a solid salary with commission potential, working within a dynamic team to deliver an exceptional client experience.

Benefits

Excellent salary plus commission

Dynamic working environment

Qualifications

• Extensive experience in luxury retail sales & management required.
• Strong clienteling skills to create an exceptional client experience.
• Proactive in business development and outreach to clients.

Responsibilities

• Generate sales through a consultative sales approach.
• Provide exceptional client service from start to finish.
• Manage outreach efforts to increase client interactions.

Skills

Luxury retail sales

Client experience management

Business development

Communication

IT literacy

Job description

Amazing opportunity in Luxury Sales & Management - working as a Flagship Store Manager / Luxury Retail Sales Director for a premium Homewares Decor Flagship store in Chelsea

You must have strong LUXURY RETAIL sales & management experience (please only apply if you do) & the ability to create a first class client experience - ability to story tell & take the client on a journey is key in order to sell 'high ticket' luxury items.

Ideally you will come with an A&D contact book to build B2B partnerships.

The role is about generating sales but is definitely not a hard sell - you will work towards realistic sales targets and generate new business through a self-motivated approach.

You will provide exceptional client & customer service - being fantastic with clients is their strength, giving them an amazing client experience from start to finish. You will consultatively manage their needs and be able to transfer your passion for sales & the product, in order to generate sales. You will be driven to work towards monthly targets with the potential to earn good commission.

As the Flagship Store Manager, as well as servicing the clients who enter the space, you will also proactively do outreach - with lower footfall this is KEY! This will be using the client database, making daily calls & emails, but also developing relationships with the personal shoppers in the store, private clients, B2B partnerships etc. An aptitude for business development / clientelling & a proactive approach will be key to your success.

You should be flexible around weekend working due to the nature of retail

Excellent team management skills, IT literacy, English literacy (verbal & written) are also all pre-requisites for the role

Excellent basic salary plus commission - advert states the potential overall earnings - if shortlisted, please do not hesitate to ask for clarification

APPLY NOW - amazing opportunity!

PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.