Retail Store Associate: Grow with a Fast-Paced Team

Toolstation Ltd; Birmingham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Holiday entitlement

Pension & life

Bonus scheme

Cycle to work

Save & invest options

Staff discount

Wellbeing support

Financial education

Retail discounts

Job summary

Toolstation in the UK is seeking Store Assistants who live locally and can commute easily to our Birmingham store.

You’ll be the friendly face, helping customers find what they need and handling deliveries, warehouse tasks, and shelf replenishment. Expect early starts and late finishes with shifts from 7 AM to 8 PM.

This role focuses on growth—many colleagues started as Store Assistants and now run their own stores or oversee operations within the wider Travis Perkins Group.

Qualifications

• No retail experience? All we ask is commitment to delivering excellent service and we’ll teach you everything else.
• Be ready to handle deliveries, unpack stock, keep the store clean and prepare orders.
• Provide outstanding service by chatting with customers and staying efficient during busy times.
• Ask the right questions to understand customers' projects and help them find what they need.
• Be Proactive: sell Toolstation Club and Trade Accounts and sign customers up for deals.

Responsibilities

• Be ready to handle deliveries, unpack stock, keep store clean, and prepare orders.
• Chat with customers and assist them in finding items during busy periods.
• Maintain store standards and provide a helpful customer experience.

Skills

Customer service

Flexibility

Reliability

Positive attitude

Job description

Toolstation in the UK is seeking Store Assistants who live locally and can commute easily to our Birmingham store.

You’ll be the friendly face, helping customers find what they need and handling deliveries, warehouse tasks, and shelf replenishment. Expect early starts and late finishes with shifts from 7 AM to 8 PM.

This role focuses on growth—many colleagues started as Store Assistants and now run their own stores or oversee operations within the wider Travis Perkins Group.