Retail Store Assistant (Northwich)

Cancer Research UK; Northwich; On-site; GBP 25,000 - 27,000; Part time

Job summary

Cancer Research UK is seeking a motivated Retail Store Assistant for their Northwich Shop. In this part-time role, you will provide excellent customer service, support fundraising efforts, and maintain shop standards. Join a purpose-driven team dedicated to beating cancer and contributing to meaningful community engagement.

Benefits

Generous salary and benefits package

Retirement plan

Flexible leave allowance

Gym membership discounts

Confidential wellbeing support

Qualifications

• Experience of working in a busy customer service environment.
• An understanding of what makes great customer service.
• Flexibility to work on a rota basis.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve sales and fundraising targets.
• Assisting with maintaining shop standards.

Skills

Customer service

Communication

Teamwork

Independence

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

Retail Store Assistant

£12.21 per hour plus benefits

Reports to: Shop manager

Department: Trading

Location: Northwich Shop

Contract: Permanent

Working hours: Part-time 12.5 hours per week

Closing date: 22nd June 2025 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

**The internal title for this role is Shop Assistant.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance, and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• Performing manual handling and physical activities as part of daily duties.

What are you looking for?

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility to work on a rota basis, understanding the need for work-life balance.

[Download the full role profile]

What will I gain?

We ensure you are supported with a generous salary and benefits package, career and personal development opportunities, and high-quality tools, policies, and processes.

Our benefits include a substantial retirement plan, flexible leave allowance, discounts, gym membership, and more. Our work from funding research to developing public policy aims to change the world. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

How do I apply?

We operate an anonymised shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be viewed after an invitation to interview. Please complete the work history section on the online application form.

Employment is subject to a satisfactory basic DBS check.

For more information, visit our website or contact us at [e-mail].

Follow us on: LinkedIn, Facebook, Instagram, X, and YouTube.

We encourage applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed during the application process by contacting [e-mail] or calling 020 3469 8400.

We cannot recruit individuals under 18 to ensure safety and safeguarding.