Sales Associate

Carl Friedrik; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the luxury goods sector is seeking a passionate Store Associate to enhance its London store. This role is pivotal in delivering exceptional customer service and driving sales, ensuring each client enjoys a personalized shopping experience. The ideal candidate will thrive in a fast-paced environment, showcasing their communication skills and attention to detail. Join a team committed to innovation and excellence, where your contributions will directly impact the brand's success and growth. If you have a passion for luxury and a dedication to customer satisfaction, this is the perfect opportunity for you.

Qualifications

• Previous experience in retail, hospitality, or luxury sales is preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Provide personalized and exceptional shopping experiences to clients.
• Achieve and exceed sales targets through upselling techniques.

Skills

Customer Service

Sales Techniques

Communication Skills

Detail-oriented

Multitasking

Education

Experience in Retail or Luxury Sales

Tools

Point-of-Sale Systems

CRM Software

Job description

Summary

Carl Friedrik is a travel and leather goods brand challenging traditional luxury. We empower modern professionals in their day-to-day lives with our unique blend of timeless design, understated confidence and quality.

About the role

We are looking for a talented Store Associate to play a key role in our central London store. You will be at the forefront of our brand’s physical presence, responsible for driving sales and delivering unparalleled customer service. This role requires a passion for luxury, excellent communication skills, and a customer-centric mindset.

Who you are

You are a dedicated, detail-oriented individual with a passion for working in a fast-paced and creative environment. If you are motivated to contribute to a team committed to excellence, innovation, and professional growth, we invite you to explore this exciting opportunity.

Your responsibilities

• Ensure every client receives a personalised and exceptional shopping experience.
• Achieve and exceed sales targets through effective upselling and cross-selling techniques.
• Assist in maintaining the store’s visual presentation and cleanliness.
• Manage inventory, ensuring products and materials are well-stocked and organised.
• Process transactions accurately and efficiently, handling payments and booking confirmations.
• Work collaboratively with the store team to achieve collective goals.

Requirements

• Previous experience in retail, hospitality, or luxury sales is preferred.
• Strong interpersonal and communication skills.
• Ability to build rapport with high-profile clients and understand their unique needs.
• Proficiency in using point-of-sale systems and CRM software.
• Detail-oriented, proactive, and able to multitask in a fast-paced environment.

Start date: 04/07/2024