Retail - Store Advisor (Mixc）

ON RUNNING; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading sports brand is seeking a Store Advisor in London. This role involves providing exceptional customer service, embodying the brand's values, and working collaboratively with the team to achieve retail targets. Candidates should possess strong communication skills, a Bachelor's Degree, and a passion for sports. Flexibility to work weekends and holidays is required.

Qualifications

• Strong interpersonal skills with the ability to connect with customers.
• Experience in retail or customer service is preferred.
• Ability to communicate effectively in English.

Responsibilities

• Embody and communicate the company's values.
• Provide exceptional customer service.
• Coordinate community activities and events.

Skills

Entrepreneurial spirit

Team collaboration

Communication skills

Problem-solving

Education

Bachelor's Degree or equivalent experience

Job description

Overview

In short, We are excited to offer the position of Store Advisor to an entrepreneurial member of our growing APAC team. On is the fasted running brand globally. Our success is based on the exclusive collaboration with the best sports stores and a premium service concept. On wants to inspire runners all over APAC. As a Swiss company On acts faster, is more customized, and more creative than conventional brands.

Responsibilities

• Continuously and passionately embody and communicate On's values and brand philosophy to customers
• Provide exceptional service to each and every customer in a proactive and positive way
• Be part of On's community activity and lead the event in the future
• Work together with Store Leader and team to achieve store target and retail performance
• Act as the in-store troubleshooting expert for On's store systems
• Create an inclusive experience by treating all customers with respect
• Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing

Qualifications

• We are looking for people with entrepreneurial and team spirit to join us
• Bachelor's Degree; the combination of experience and education will be considered
• A collaborative team player with strong interpersonal and communication skills
• An out-of-the-box thinker and resourceful problem-solver when faced with challenges
• Strong performer in previous roles
• Ability to greet customers in English
• Ability to work weekends, evenings and holidays as needed
• Enjoy your life with sport spirits