Retail social media volunteer

Willow Foundation; England; On-site; Full time

Benefits offered by this job

Support and training provided

Opportunity to make a meaningful impact

Job summary

A charity organization in the UK is seeking volunteers to enhance their social media presence. The role involves managing social media accounts, creating engaging content, and connecting with local community groups. Ideal candidates should have experience with Facebook and Instagram, creativity, and a passion for charity retail. Volunteer up to a few hours per week to support the organization's mission to enrich the lives of seriously ill young adults. Training and resources will be provided.

Qualifications

• Experience using social media for community engagement.
• Interest in retail, charity retail, and sustainability.
• Affinity with the purpose and values of the organization.

Responsibilities

• Maintain active social media accounts for the shop.
• Create and research content for social media channels.
• Engage with local community groups and promote volunteering opportunities.
• Drive online engagement and stay updated with current trends.

Skills

Experience with social media channels including Facebook and Instagram

Creativity

Attention to detail

Ability to work as part of a team

Job description

Location

Willow shops across Hertfordshire and Bedfordshire
Biggleswade, Hatfield, Hemel Hempstead, Hertford, Hitchin, Letchworth Garden City, Stevenage, and Welwyn Garden City.

What’s involved?

• Maintaining active social media accounts for the shop.
• Researching and creating creative content for different social media channels.
• Identifying opportunities to establish relationships with local community groups.
• Advertising volunteering opportunities in the shop and diversifying online presence by developing other potential social media channels.
• Keeping up to date with Willow’s events and fundraising campaigns and promoting this across the different channels.
• Thinking of innovative ways to drive online engagement.
• Identifying target audiences and staying up to date with current trends.

How long and how often

We are looking for a volunteer to offer support, committing up to a few hours a week.

The role will suit you if you are …

This role is ideal for someone who has experience using social media channels including Facebook and Instagram, has an interest in retail, charity retail, and sustainability, and shares an affinity with the purpose and values of Willow. Creativity, good attention to detail, and the ability to work as part of a team are key.

The impact you’ll make…

Your support will help our busy retail team reach a broader online audience, driving donations, sales, and support for Willow in the local area. Ultimately, your support will enable Willow to continue providing special days, treats, and breaks for seriously ill young adults.

What can you expect from us?

You will be part of a small team that provides support and training as required, and you will receive all necessary resources and training on their use. We will keep you informed and updated on how your support benefits the team, Willow, and our services.

If this sounds like you, we’d love to hear from you. Please email [e-mail] or fill in our volunteer sign‑up form and we will get back to you.