Retail Shopkeeper

Noble Retail Ltd; Horsham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A grocery retail company in Horsham seeks a Retail Shopkeeper to manage daily operations. Responsibilities include supervising store operations, managing stock levels, and ensuring excellent customer service. The ideal candidate has proven retail experience, strong leadership skills, and is committed to maintaining high standards. Flexibility for weekend shifts is required.

Qualifications

• Proven experience in retail or grocery operations.
• Strong organizational and leadership skills.
• Excellent customer service and communication abilities.

Responsibilities

• Supervise and participate in day-to-day store operations.
• Determine product selection and forecasting.
• Manage stock levels and order inventory.

Skills

Leadership

Customer service

Organizational skills

Communication skills

Inventory control

Job description

Retail Shopkeeper – Grocery Operations

Job Type: Full-time (37.5 hours/week)

We are seeking a motivated and experienced Retail Shopkeeper to manage and oversee daily operations of a large grocery store. This role is a blend of hands-on floor management and strategic operational oversight, requiring excellent leadership and commercial acumen.

Key Responsibilities:
- Supervise and participate in day-to-day store operations, including till work and customer interaction
- Determine product selection and forecasting to meet customer demand and maintain brand standards
- Manage stock levels, order inventory, and ensure optimal quality and freshness of goods
- Develop staff rotas, supervise team members, and facilitate ongoing training
- Address customer queries with professionalism and uphold high standards of service
- Monitor merchandising and display strategies to drive sales
- Implement store security procedures including opening/closing routines, incident reporting, and cash handling protocols
- Maintain accurate financial records and authorize supplier payments
- Ensure full compliance with health, safety, and security regulations in a retail environment

Candidate Profile: The ideal candidate will demonstrate:
- Proven experience in retail or grocery operations
- Strong organizational and leadership skills
- Excellent customer service and communication abilities
- Knowledge of inventory control, financial procedures, and health & safety protocols
- A proactive, hands-on approach to store management
- Flexibility to support weekend shifts and occasional overtime
- Commitment to maintaining high standards across all aspects of store operations