Retail Shop Manager - Downend

Parkinson's UK; Arreton; On-site; GBP 29,000 - 33,000; Full time

Job summary

Join a leading charity as a Store Manager in Downend, where you will lead a dedicated team to deliver exceptional retail experiences. This full-time role offers a supportive environment, opportunities for growth, and a chance to make a difference in the community. You will manage operations, drive sales, and ensure a positive atmosphere for both staff and customers. With a competitive salary and generous benefits, this is an exciting opportunity for those passionate about charity retail.

Benefits

Generous holiday entitlement

Pension scheme with employer matched contributions

Recognition of previous NHS service for sick pay

Qualifications

• Previous retail experience at managerial or supervisory level preferred.
• Commercial awareness and experience in managing a team.

Responsibilities

• Delivering high retail and customer service standards.
• Leading, coaching, and managing staff and volunteers.
• Achieving and optimizing sales and targets.

Skills

Leadership

Customer Service

Organizational Skills

IT Literacy

Job description

Location: Downend

This is a Permanent, Full-Time vacancy that expires on 23/05/2025 23:59.

The Vacancy

As one of our Shop Managers, you will be supported by experienced and knowledgeable team members and will have the opportunity to develop and build strong relationships with customers and volunteers.

This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team as a Store Manager at our successful Downend store.

You will enjoy one of the most diverse, career-building, and rewarding roles in retail!

The details:

• Working hours: 37.5 hours per week, 5 days in 7
• Salary: starting from £29,935 up to £32,086 per annum, dependent on experience

Key responsibilities:

• Delivering high retail and customer service standards
• Supporting and demonstrating our values through your role
• Leading, coaching, and managing staff and volunteers
• Achieving and optimizing sales and targets
• Creating and maintaining a positive working environment for staff and volunteers
• Promoting diversity and gender rights

What we are looking for:

• Previous retail experience at managerial or supervisory level is preferred
• Commercial awareness and experience in managing and leading a team; delivering outstanding customer service is advantageous
• A genuine interest in fashion and charity retail
• Ability to earn trust, motivate, build rapport, and provide leadership
• Highly organized with a proactive approach
• Open and adaptable to change, able to support others through it
• IT literacy and numeracy skills, including using email, online resources, and basic spreadsheets

We recognize that the 'perfect candidate' may not exist and encourage applicants who meet most criteria to apply. You might be exactly who we're looking for!

For more information about the role, working in charity retail, and to meet the retail team,:

• Download the job description located at the bottom of the page

This role is exempt from the ROA, and all job holders are required to undergo a Disclosure and Barring Service Check. If you have a previous identity you wish to keep confidential during the DBS process, please contact 0300 131 2784 or email [e-mail] after receiving your DBS form.

Applications will be reviewed as they are received, and the vacancy may close early, so we advise early application.

About Us

We’ve spent over 40 years helping people die in peace and dignity. Combining compassion with clinical expertise, we provide the best possible end-of-life care.

We also support the families of our patients through bereavement services. Our support inspires many to give back through donations, volunteering, and fundraising.

As a centre of educational excellence, we share our skills with health professionals to improve end-of-life care across the NHS and care homes.

We are here for everyone, for free, forever.

The Benefits

Our clinical team benefits include NHS Agenda for Change benefits such as:

• Generous holiday entitlement, with recognition for previous NHS service (up to 33 days for 10 years' service)
• Continuation in the NHS pension scheme for existing members
• Recognition of previous NHS service for sick pay

Additional benefits include:

• 27 days’ holiday plus bank holidays, pro-rated, increasing with service
• Pension scheme with employer matched contributions up to 6%

Equity and Diversity

We aim to reflect the diversity of our community and foster an inclusive environment. We are members of ENEI, supporting our journey towards greater equity, diversity, and inclusion.

We welcome applications from all backgrounds, regardless of age, disability, religion or belief, sex, race, sexual orientation, gender identity, marital status, or maternity status.