Retail Shop Manager

Compass Group UK & Ireland; Gloucester; On-site; GBP 33,000; Full time

Job summary

A leading food service company in Gloucester seeks a Retail Manager for managing a Costcutter store. Candidates should have retail management experience, strong communication skills, and a passion for customer service. This role offers a competitive salary and a comprehensive benefits package, including health care, travel discounts, and training programs.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access and healthcare benefits

Travel discounts

Discounts on grocery shopping

Cinema ticket discounts

Cash rewards

Wellness and mindfulness classes

Discount sharing with friends and family

Qualifications

• Minimum of 12 months experience managing a busy store-based retail environment.
• Knowledge and experience of driving profitable sales growth.
• Good numeracy skills with the ability to analyze sales data.

Responsibilities

• Oversee a Costcutter retail store.
• Ensure staff are aware of safety culture.
• Manage stock levels, promotions, and waste.

Skills

Communication

Retail Management

Analytical Skills

IT Literacy

Flexibility

Job description

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Job Introduction

Retail Manager- Imjin Barracks

• £32,572 per annum
• 37.5 hours per week
• 5 days over 7
• Overseeing a Costcutter Retail Store

Responsibilities will include:

• To promote a safety culture and ensure your team are aware
• To ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE
• To ensure stock levels, promotions, waste, and merchandising are managed
• To manage the retail labour, equipment & resources budget
• Complete HR procedures for the team
• To manage and maintain all planograms in line with company procedures
• To complete rotas & timesheets (Ourtime) ensuring labour is scheduled to maximise sales opportunities
• Complete Mid Term and End of Year Reviews with Retail Staff
• Attending weekly Huddle and weekly Team Chats with all Retail Staff
• To manage the team in line with company procedures
• To conduct customer journeys and quality audits
• To ensure all banking & daily safe reconciliations are completed in line with company procedures and be responsible for the care & security of all company & client property, cash, stock & equipment within the retail area
• To role model the ESS Way behaviours at all times
• To ensure all company, client & legal requirements, processes, and procedures are implemented effectively

Person Specification

• An enthusiastic individual with a passion for working in a retail environment
• An outstanding communicator, able to liaise confidently with customers & clients and lead, engage & develop team members
• A minimum of 12 months experience managing a busy store-based retail environment
• Knowledge & experience of driving profitable sales growth
• IT literate
• Good numeracy skills with the ability to analyse & interpret data e.g., sales data
• Able to work flexibly in line with business requirements including attending off site meetings

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thriveÑbecause diversity is our strength!