Retail Shop Assistant (St Andrews)

Cancer Research UK; ST Andrews; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading charity organization in St Andrews is seeking a Retail Store Assistant with keyholder responsibility. This role involves overseeing shop operations, achieving sales targets, and interacting with customers. Ideal candidates will have strong customer service skills, experience in vibrant environments, and the ability to work flexibly, including weekends. A generous benefits package is offered, alongside career development opportunities.

Benefits

Flexible leave allowance

Discounts on travel and gym memberships

Retirement plan

Wellbeing support services

Qualifications

• Experience in a lively environment is advantageous.
• Working knowledge of great customer service is required.
• Flexibility to meet retail business needs is essential.

Responsibilities

• Oversee shop operations on Sundays and serve as keyholder.
• Support the team in achieving sales and fundraising goals.
• Process donated goods and new stock effectively.
• Generate ideas for new income generation.
• Ensure compliance with safeguarding and health and safety standards.

Skills

Customer service skills

Commercial awareness

Adaptability

Relationship building

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

Retail store assistant (with keyholder responsibility)

£12.21 per hour plus benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Hours: 15 hours a week - Must be flexible and able to work weekends and on occasion overtime

Location: St Andrews, 143 South St Shop

Closing date: 17th August 2025 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.

Interview date: w/c 18th August 2025 - this may change depending on response rate

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

We’re looking for a motivated retail assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK and taking responsibility for the shop on a Sunday.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Overseeing the running of the shop on a Sunday, including taking keyholder responsibility (training provided) and supporting a talented and diverse team of volunteers.

• Assisting the wider shop team in achieving sales and fundraising targets.

• Reviewing and processing donated goods and new stock.

• Coming up with creative ideas to help generate new income, with guidance from the Shop Manager.

• Using your customer service skills to ensure our customers and supporters feel welcome and appreciated.

• Maintaining shop standards regarding safeguarding, compliance, and health and safety.

• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• A working knowledge of what makes great customer service.

• Experience of working in a lively and vibrant environment.

• Adaptability in changing situations, including working effectively independently and as part of a team.

• Commercial awareness.

• The ability to create relationships and communicate well.

• Flexibility, as retail teams cover store needs by working on a rota basis. While flexibility is needed to meet business needs, we recognize you have a life outside of work too.

[Download the full role profile]

What will I gain?

We ensure you are supported by a generous benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym memberships, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.

How do I apply?

We operate an anonymized shortlisting process to promote equality, diversity, and inclusion. CVs are required for all applications; however, we won’t view them until after an invitation to interview. Please complete the work history section of the online application form for a quick, fair, and objective assessment.

Employment is subject to a satisfactory basic DBS check. For more information, visit our website or contact us at [e-mail].

Follow us on: LinkedIn, Facebook, Instagram, X, and YouTube.

We encourage applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed during the application process by contacting [e-mail] or calling 020 3469 8400.

We cannot recruit anyone under 18 to ensure health, safety, and safeguarding.