Retail Shift Manager (Hiring Immediately)

Lidl; Newport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading grocery retailer in Newport is seeking a Retail Shift Manager to drive team performance and ensure excellent customer service. You will lead your team in a fast-paced environment, handling operations in the absence of store management. The ideal candidate should have a solid background in retail leadership and a passion for motivating their team. A competitive pay rate and additional benefits are offered.

Benefits

10% in-store discount

Enhanced family leave

Generous holiday package

Long service awards

Qualifications

• Experience in a fast-paced retail environment is essential.
• Ability to maintain composure under pressure.
• Proactive attitude towards supporting colleagues.

Responsibilities

• Motivate and support your team.
• Manage store operations in the absence of higher management.
• Ensure excellent customer service.

Skills

Experience leading a team

Effective delegation

Problem solving

Customer service orientation

Ability to motivate team

Job description

About the Role

We are looking for a Retail Shift Manager to join our team in Newport. The role is full-time, with a starting hourly rate of £14.95, a 30-40 hour contract, and 30-35 days holiday (pro rata). Benefits include a 10% in-store discount and enhanced family leave.

As a Retail Shift Manager at Lidl, you will help us maintain our high standards day after day. You will motivate your team, take responsibility for the shop floor, and keep our store running like clockwork in a fast-paced and challenging environment.

In return, we will give you a competitive hourly pay rate, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Swiftly solve problems and delegate tasks
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
• Give our customers the very best experience every time they visit your store

What you'll need

• Experience leading a team to achieve targets in a bustling, fast-paced environment
• The ability to effectively delegate tasks and motivate your team
• Patience and a friendly manner with the ability to keep calm in any situation
• Passion to thrive as a key part of the Store Team
• A proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

• Enhanced family leave
• Long service awards
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.