Retail Shift Manager

Lidl GB; Twickenham; On-site; GBP 22,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

In-store discount

Enhanced family leave

Pension scheme

Long service awards

Career progression

Job summary

Lidl GB is seeking a Retail Shift Manager to drive store performance, coach the team and ensure smooth day-to-day operations. You’ll lead on-shift activities, uphold Lidl standards and deliver excellent customer experiences in a fast-paced environment.

We offer competitive hourly pay, additional bank holiday and night-shift supplements, generous holiday entitlement, and a benefits package designed to support your well-being and family life.

Qualifications

• Experience leading a team in a fast-paced store environment.
• Ability to delegate tasks and motivate colleagues.
• Strong customer service orientation and problem-solving skills.
• Keeps calm and positive under pressure.

Responsibilities

• Motivate and support your team to achieve targets.
• Swiftly solve problems and delegate tasks.
• Create an environment where colleagues can succeed with you.
• Manage store operations in the absence of Store/Deputy Manager.
• Oversee freshness, cash handling, inventory and stock for smooth shifts.
• Deliver the best possible customer experience at every visit.

Skills

Team leadership

Delegation

Customer service

Problem solving

Communication

Job description

Summary

£16.30 - £16.80 per hour | 35+ hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Swiftly solve problems and delegate tasks
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
• Give our customers the very best experience every time they visit your store

What you'll need

• Experience leading a team to achieve targets in a bustling, fast-paced environment
• The ability to effectively delegate tasks and motivate your team
• Patience and a friendly manner with the ability to keep calm in any situation
• Passion to thrive as a key part of the Store TeamA proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Pension scheme
• Long service awards
• Plus, more of the perks you deserve

Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds.

Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.