Retail Shift Manager

Retail Human Resources plc; Chippenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Retail Human Resources plc is looking for a dedicated team member to lead and support the store team in Chippenham. You'll create a motivating environment, manage operations in the absence of senior leadership, and maintain high customer service standards. With a focus on inclusivity, you'll help develop both your colleagues and store operations while enjoying benefits like up to 35 days holiday and staff discounts.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Enhanced family leave

Pension scheme

Long service awards

Additional perks

Qualifications

• Experience leading a team in a fast-paced environment.
• Friendly and calm approach under pressure.
• A proactive attitude towards development.

Responsibilities

• Motivate and support your team to achieve goals.
• Manage store operations in absence of management.
• Ensure customer satisfaction during visits.

Skills

Team Leadership

Problem Solving

Delegation

Motivation Skills

Patience

Customer Experience

Job description

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Swiftly solve problems and delegate tasks
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory, and stock management to ensure smooth shifts
• Provide the best customer experience during every visit

What you'll need

• Experience leading a team in a fast-paced environment
• Effective delegation and motivation skills
• Patience and a friendly manner, with the ability to stay calm
• Passion for being a key part of the Store Team
• A proactive and encouraging approach to develop colleagues and store operations

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Pension scheme
• Long service awards
• Additional perks

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Note: Your employment is conditional upon receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.