Retail Service Assistant (Hiring Immediately)

JR United Kingdom; Scotland; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking enthusiastic Customer Team Members to join their dynamic team. This role offers the chance to provide exceptional service while ensuring a positive shopping experience for customers. With varied shifts, including early mornings and weekends, you will enjoy a flexible working environment. The company is committed to your wellbeing, offering generous benefits such as a pension scheme, virtual healthcare services, and a 30% discount on products. If you have a passion for customer service and want to make a difference in your community, this opportunity is perfect for you!

Benefits

30% discount on Co-op products

10% discount on other brands

Pension scheme with up to 10% employer contributions

Wagestream app for accessing pay

31 days holiday (pro-rata for part-time)

Virtual healthcare services

24/7 employee assistance service

Paid training

Cycle-to-work scheme

Qualifications

• Genuine care for customers and members’ needs.
• Great people skills and ability to build positive relationships.

Responsibilities

• Provide friendly and thoughtful service, responding to queries.
• Maintain store safety by keeping shelves stocked and prices correct.

Skills

Customer Service

Problem Solving

Communication

Teamwork

Job description

Social network you want to login/join with:

Retail Service Assistant (Hiring Immediately), Highland

Client: Co-op

Location: Highland

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Closing date: 07-05-2025

Customer Team Member Location: Great North Road, Muir of Ord, IV6 7TP
Pay: £12.30 per hour
Contract: 16-20 hours per week + regular overtime, permanent, part-time
Working pattern: Varied shifts including early mornings from 6am, afternoons, late evenings (store closing), and weekends, to be discussed at interview.
Full, paid training provided.
You can apply for this role using your mobile device (no CV needed!).

We’re looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Member, you’ll be part of a friendly team dedicated to helping our customers. You will provide great service at the tills and on the shop floor, and perform tasks like restocking shelves and cleaning spillages.

At Co-op, we focus on making things fairer for our members and communities. We support your physical, mental, and financial wellbeing, with policies to help through life events such as bereavement, pregnancy loss, fertility treatment, and menopause.

What you'll do

• Provide friendly and thoughtful service, responding to queries, promoting Co-op products and Membership, and ensuring a great shopping experience.
• Support your colleagues to solve problems for customers and members.
• Maintain store safety and legality by keeping shelves stocked, and ensuring prices, dates, and temperatures are correct.
• Help introduce new products and services, sharing experiences with colleagues.
• Support your community by participating in activities and events.

This job would suit people who have

• A genuine care for customers and members’ needs.
• Great people skills and the ability to build positive relationships.
• A positive approach to change and problem-solving.
• The flexibility to work various shifts.

Why Co-op?

• 30% discount on all Co-op products plus 10% on other brands.
• A pension scheme with up to 10% employer contributions.
• Wagestream app for accessing part of your pay as you earn it.
• 31 days holiday, including bank holidays (pro-rata for part-time).
• Virtual healthcare services including GP, eye care, mental health, and nutrition support.
• 24/7 employee assistance service.
• Paid training and support for your development and career growth.
• Rota sharing three weeks in advance, accessible on your phone.
• Cycle-to-work scheme.

Building an inclusive workplace

We welcome applications from everyone and aim to create inclusive environments where colleagues can reach their potential. We celebrate diversity and reflect our communities. Reasonable adjustments are available for applicants with disabilities. We are part of the Disability Confident scheme and will offer interviews to eligible disabled candidates.

During the application, you’ll complete two online assessments, approximately 20 minutes total. We reserve the right to close the vacancy early if needed.