Retail Security Supervisor

Securitas UK; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Retail Security Supervisor, where your commitment to safety and security will be valued. This role involves coordinating a dedicated team, ensuring compliance with health and safety regulations, and delivering exceptional service to clients. You'll foster strong relationships with staff and vendors while maintaining high standards of security operations. With a focus on training and development, this position offers a chance to grow within a supportive environment. If you're passionate about making a difference in security, this is the perfect opportunity for you.

Qualifications

• Experience in supervising security teams and ensuring compliance with safety regulations.
• Strong communication skills and ability to manage staff effectively.

Responsibilities

• Coordinate security team operations to ensure safety and compliance.
• Oversee daily security service delivery and maintain high performance standards.

Skills

Team coordination

Service supervision

Health & Safety compliance

Interpersonal skills

Customer focus

Time management

IT proficiency

Education

Valid SIA licence

5 year checkable employment history

Job description

Company Description

️Join our dedicated security team as a Retail Security Supervisor, where your commitment to safety and security will be valued and rewarded.

️Retail Security Supervisor

£13.90 per hour

50hours per week

Monday to Sunday

️SIA

1 Year Of Security Experience

If you're ready to take on this important role and be part of a professional team,apply today!

Job Description

• Team coordination: Maintain close working relationships with security officers and the management team to ensure seamless operations
• Service supervision: Oversee the daily delivery of security services, ensuring they meet and exceed the contracted Key Performance Indicators
• Health & Safety compliance: Ensure adherence to all H&S legislation, fostering a safe work environment
• Procedure review: Continuously review and enhance procedures to improve efficiency and effectiveness
• Attendance monitoring: Keep track of staff absences and punctuality, addressing any issues promptly
• Training and development: Provide comprehensive training to all staff, ensuring they meet contract requirements and addressing any training gaps
• Vendor relations: Develop strong working relationships with third party vendors
• Emergency management: Act as the first point of contact for emergency situations, escalating them according to the correct procedures
• Document management: Update standard operating procedures, assignment instructions and other site related documentsregularly
• Safety assurance: Ensure all staff work in safe conditions and respond appropriately to any faults or accidents
• Training records: Maintain detailed trackers on training, procedures and practices
• IT proficiency: Possess a reasonably high level of IT skills
• Interpersonal skills: Excellent communication and interpersonal abilities
• Customer focus: A strong focus on delivering exceptional customer service
• Time management: Effective time management skills to balance various responsibilities
• Project assistance: Assist or lead projects as required
• Demonstrate understanding and engagement with the Securitas core values or Integrity, Vigilance and helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the company
  
  

Qualifications

• A valid SIA licence is essential
• Supervisor experiencepreferrable but not essential
• Right to work in the UK
• 5 year checkable employment history
  
  

Additional Information

• Ability to perform any other duties and tasks as directed by management
  
  

It’s great to see you’re considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.

Ready to take the next step? Click 'I’m Interested' to submit your CV. Questions? Reach out anytime at [e-mail].

Why Choose Securitas UK?

At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect, transparency, and collaboration.
• Fair Pay & Benefits: Competitive, equitable compensation and benefits.
  
  

Our Commitment to You

We support our workforce through initiatives such as:

• Employee Networks – Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
• Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2Disability Confident Employer Certification - We commit to guaranteeingan interview to anyone who discloses a disability at screening, providing they live within the location requirements.
• Health & Well-being Programs – Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
  
  

We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!

Take the Next Step

Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!