Retail Security Pro | Paid Lunch Break & Guaranteed Hours

Mitie Group; Thornaby-on-Tees; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed hours

Annual leave

Pension

Uniform provided

SIA renewal support

Training and induction

Job summary

Mitie Group is seeking a confident Retail Security Officer to provide a visible, friendly presence on the shop floor while protecting people and property. You will deter theft, patrol stores, operate CCTV and collaborate with store teams to create a safe shopping experience.

The role emphasizes excellent customer service, professionalism, and a calm, proactive approach. Flexible shifts and full induction are provided to support your career with Mitie.

Qualifications

• SIA licence (or willingness to complete the training)
• Full 5-year checkable employment or education history essential for vetting
• £13.23 per hour + paid lunch break

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

SIA license

Customer service

Job description

Mitie Group is seeking a confident Retail Security Officer to provide a visible, friendly presence on the shop floor while protecting people and property. You will deter theft, patrol stores, operate CCTV and collaborate with store teams to create a safe shopping experience.

The role emphasizes excellent customer service, professionalism, and a calm, proactive approach. Flexible shifts and full induction are provided to support your career with Mitie.