Retail Security Officer – Protect, Serve & Grow (Training Included)

Lodge Service; Southampton; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Benefits portal Retail, dining and gym

Job summary

Lodge Service is seeking a dedicated Security Officer to protect staff, stock and customers at our Southampton sites. The role emphasizes professional customer service and visible security presence, including use of ASCONE for shoplifting prevention and close collaboration with store management.

Ideal candidates hold a valid SIA license, have UK right to work with a 5-year history, and can maintain calm under pressure while following procedures.

Qualifications

• Valid SIA license is required.
• UK right to work & 5-year work history.
• Customer service skills.
• Smart appearance.
• Ability to follow procedures.
• Calm under pressure.
• Retail security experience is preferred.

Responsibilities

• Protect staff, stock and customers.
• Prevent theft and deter crime.
• Partner with store management teams to uphold security standards.
• Deliver professionalism and customer service at all times.
• Use ASCONE for shoplifting prevention.
• Ensure the safety of employees and customers.
• Maintain a visible deterrent presence.

Skills

Customer service

Presentable appearance

Calm under pressure

Attention to procedures

Job description

Lodge Service is seeking a dedicated Security Officer to protect staff, stock and customers at our Southampton sites. The role emphasizes professional customer service and visible security presence, including use of ASCONE for shoplifting prevention and close collaboration with store management.

Ideal candidates hold a valid SIA license, have UK right to work with a 5-year history, and can maintain calm under pressure while following procedures.