Retail Security Officer – Part-time, SIA Licensed, Glasgow

Routes To Work South; Glasgow; Hybrid; GBP 16,000 - 22,000; Part time

Job summary

Routes To Work South in Glasgow City Centre is seeking a Retail Security Officer to protect customers, staff and stock, ensuring a safe and secure shopping environment. You will deter crime, monitor CCTV, and respond effectively to incidents with a friendly, professional presence.

The role is part-time (Mon-Sun 6am-2:30pm). You must hold a valid SIA Licence, have the Right to Work in the UK, and pass BS7858 vetting; prior security experience and strong customer service are essential.

Qualifications

• Must have Right to Work in the UK and ability to pass BS7858 vetting.
• Previous experience in a security role
• Strong communication and customer service skills

Responsibilities

• Maintain a visible security presence, deterring theft and anti-social behaviour.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms and incidents, escalating where required.
• Conduct searches in line with company procedures when necessary.
• Complete accurate incident and observation reports.
• Work closely with store management and staff on security matters.
• Provide a professional and approachable presence.
• Assist customers and staff with queries.
• De-escalate challenging situations calmly.
• Follow all site procedures, company policies and legal requirements.
• Support the wider team and undertake additional duties as required.

Skills

Strong communication

Customer service

Right to work in UK

Job description

Routes To Work South in Glasgow City Centre is seeking a Retail Security Officer to protect customers, staff and stock, ensuring a safe and secure shopping environment. You will deter crime, monitor CCTV, and respond effectively to incidents with a friendly, professional presence.

The role is part-time (Mon-Sun 6am-2:30pm). You must hold a valid SIA Licence, have the Right to Work in the UK, and pass BS7858 vetting; prior security experience and strong customer service are essential.