Retail Security Officer (Part Time)

Mitie; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading security services provider is seeking a part-time Retail Security Officer in Thurrock. The role involves ensuring safety and security, conducting site patrols, and providing exceptional customer service. Candidates must have prior security experience and hold a Door Supervisor & CCTV SIA License. The position requires the ability to work under pressure and maintain professionalism in challenging situations.

Qualifications

• Previous security experience is required.
• Must maintain professional conduct in challenging situations.
• Ability to conduct regular patrols and ensure safety.

Responsibilities

• Provide safety and security to the site and assets.
• Conduct regular patrols of the site.
• Deliver customer service to both staff and visitors.

Skills

Excellent communication skills

Ability to work well under pressure

Education

Door Supervisor & CCTV SIA License

Job description

Job Title - Retail Security Officer (Part Time)

Location - Thurrock

Hours - 20 hours per week (must be able to work both days and nights)

Pay Rate - £13.85



Job Overview

You are required to provide safety and security to our customer's property, people and/or assets in line with the published Assignment Instructions, delivering results that meet and / or exceed the Key performance indicators. Provide exceptional customer service to both staff and visitors alike, as well as undertake additional training to ensure continuous self-development, all whilst upholding both Mitie and our clients reputation.

Main Duties

-Use ASCONE to maintain the security of the site.

-Conduct regular patrols of the site, both internal and external.

-Deliver customer service to both staff and visitors.

-Support the staff with any reasonable request.

-Ensure the relevant reports are completed in order for accurate information to be recorded.

Training

For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate and detailed entry of any incidents that occur on the system provided on site.

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Previous Security Experience is required.

-Door Supervisor & CCTV SIA License.

-Excellent communication skills.

-Ability to work well under pressure.