Retail Security Officer: Paid Lunch & Flexible Hours

Mitie Group; Sunderland; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed hours

Pension scheme

Uniform provided

Training and induction

Job summary

Mitie is looking for a confident Retail Security Officer to bring energy, professionalism and a calm presence to the shop floor. This role protects people, prevents loss and creates a safe, positive shopping experience for customers and colleagues.

With flexible shifts discussed at interview, you’ll join a team that values your time and offers benefits such as a paid lunch break and market-leading benefits.

Qualifications

• Valid SIA licence (or willingness to complete the training).
• Full 5-year checkable employment or education history is essential for vetting.
• A proactive, professional and customer-focused approach.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deterring theft, anti-social behaviour and public order offences.
• Carrying out regular store patrols.
• Operating CCTV systems to reduce crime and stock loss.
• Working closely with store management teams.
• Supporting partnerships with Police and local crime networks.
• Using Body Worn CCTV to enhance safety for everyone onsite.

Skills

SIA licence

Customer service

Background check

Job description

Mitie is looking for a confident Retail Security Officer to bring energy, professionalism and a calm presence to the shop floor. This role protects people, prevents loss and creates a safe, positive shopping experience for customers and colleagues.

With flexible shifts discussed at interview, you’ll join a team that values your time and offers benefits such as a paid lunch break and market-leading benefits.