Retail Security Officer – Paid Lunch, Fixed Hours & Growth

Mitie; Exeter; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Retail discounts

Online GP access

Apprenticeships and career progression

Job summary

Mitie are seeking a Retail Security Officer to provide a calm, confident presence on the shop floor and protect customers and staff.

You will deter theft, patrol stores, operate CCTV, and work with management and police networks to maintain a safe shopping environment. A valid SIA licence and a 5-year checkable history are required, with ongoing training and progression opportunities offered.

Qualifications

• A valid SIA licence (or willingness to complete the training - we may be able to support you with this)
• A full 5-year checkable employment or education history (this is essential for vetting)
• A proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

SIA licence

Customer focused

Proactive

Job description

Mitie are seeking a Retail Security Officer to provide a calm, confident presence on the shop floor and protect customers and staff.

You will deter theft, patrol stores, operate CCTV, and work with management and police networks to maintain a safe shopping environment. A valid SIA licence and a 5-year checkable history are required, with ongoing training and progression opportunities offered.