Retail Security Officer - Flexible Shifts & Wages Access

FGH Security Ltd; South Ockendon; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Instant access to wages

Discounts in high street retailers

Financial guidance

Training opportunities

ACS Accredited

Real Living Wage Employer

Job summary

FGH Security Ltd is looking for a Retail Security Officer for West Thurrock (Lakeside Shopping Centre). The role carries an entry level hourly rate of £14.80 plus holiday pay. Shifts run Mon-Sun 08:30–22:00, with a fixed-term contract ending 31/03/2027. You must hold a valid SIA licence and have retail security experience.

You will monitor stores, assist customers, prevent theft, and enforce policies while creating a safe shopping environment. Training and progression opportunities are available.

Qualifications

• SIA Door Supervisor Licence or SIA Security Guarding Licence required.
• Experience as a Retail Security Officer is required.
• During screening provide evidence of 5 year employment/education history and references on request.

Responsibilities

• Ensure PPE, radios, body cams, and pagers are maintained and functional.
• Patch and observe store environment with vigilance during shifts.
• Actively patrol and monitor cameras to safeguard customers and staff.
• Provide friendly assistance to customers and enhance their experience.
• Assist in removal of unwelcome visitors from the premises.
• Report observations to store management with accurate documentation.

Skills

Retail security

Customer service

Strong communicator

Report writing

Situational awareness

Job description

FGH Security Ltd is looking for a Retail Security Officer for West Thurrock (Lakeside Shopping Centre). The role carries an entry level hourly rate of £14.80 plus holiday pay. Shifts run Mon-Sun 08:30–22:00, with a fixed-term contract ending 31/03/2027. You must hold a valid SIA licence and have retail security experience.

You will monitor stores, assist customers, prevent theft, and enforce policies while creating a safe shopping environment. Training and progression opportunities are available.