Retail Security Officer - Flexible Hours & Growth

Mitie Cleaning & Hygiene Services; Willenhall; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Flexible benefits

Salary Finance

MiDeals discounts

Mitie Stars recognition

Job summary

Mitie Cleaning & Hygiene Services is seeking a security professional in Willenhall to protect customer property, people, and assets. You will operate under Assignment Instructions (AI's) and ensure service levels are met, with ongoing training for self-development.

The role requires an SIA licence (front-line) with CCTV PSS SIA certification; additional contractual courses may be needed. A focus on compliance, risk reduction, and professional conduct is essential.

Qualifications

• Experience in security following policies and regulatory requirements.
• Licensed SIA front-line license required (Security Guarding or Door Supervision).
• CCTV PSS SIA Licence required; other courses may be contractually required.

Responsibilities

• Be aware of and ensure compliance with all policies and legal/regulatory requirements as directed by the Security Account Manager and UK law.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published AI's to understand changes and suggest amendments to improve service.
• Be compliant with Front-line licences (Security Guarding or Door Supervision) and CCTV PSS SIA Licence; additional courses may be required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures without unnecessarily challenging authority.
• Work in a systematic, methodical and orderly way.
• Fully complete required competency training.
• Renew your licence 16 weeks before expiry.
• Look out for and report Health & Safety hazards on site.
• Stay alert to threats or changes to reduce disruption and risk.
• Maintain professional conduct in difficult situations and with challenging customers.
• Complete accurate incident notebooks for incident reports.
• Keep to schedules and demonstrate commitment to Mitie and the client.
• Ensure check calls are carried out at the allocated time slot.
• Call emergency services and the Mitie Communications Centre to report incidents.

Skills

Previous Security Experience

SIA License

SC Clearance desirable

Job description

Mitie Cleaning & Hygiene Services is seeking a security professional in Willenhall to protect customer property, people, and assets. You will operate under Assignment Instructions (AI's) and ensure service levels are met, with ongoing training for self-development.

The role requires an SIA licence (front-line) with CCTV PSS SIA certification; additional contractual courses may be needed. A focus on compliance, risk reduction, and professional conduct is essential.