Retail Security Officer (Boots) Hastings KingswalkFull Time

Lodge Security Events; Leamington Hastings CP; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Benefits portal Retail, dining and gym

Boots Discount Card

Job summary

Lodge Security Events is seeking a dedicated Security Officer to protect staff, customers and stock at client sites. The role requires a valid SIA license, UK work eligibility and a customer-focused approach.

You will work in retail environments, maintaining a professional presence, following procedures and collaborating with store management to prevent theft and ensure safety. ASCONE may be used for shoplifting prevention.

Qualifications

• Valid SIA license is required.
• UK right to work with a 5-year history.
• Customer service skills are essential.
• Smart appearance is expected.
• Ability to follow procedures is required.
• Calm under pressure in busy retail environments.
• Retail security experience is preferred.

Responsibilities

• Protect staff, stock and customers on site.
• Prevent theft and deter incidents.
• Partner with store management to ensure security procedures.
• Deliver professionalism and excellent customer service.
• Utilise ASCONE for shoplifting prevention when applicable.
• Ensure the safety of employees and customers.
• Maintain a visible deterrent presence.

Skills

Customer service

Calm under pressure

Smart appearance

Follow procedures

Tools

ASCONE

Job description

Why Lodge

Lodge are a bold, ambitious Security company growing at pace. A human centric – solution led business where people and tech merge to offer holistic and innovative solutions to our clients and teams. Boasting a 100+ year heritage, Lodge offers the values and community of a (4th generation) family run organisation with the mindset and vision of a tech start up; and being independently owned and managed means we can respond and act with agility. We promote a collaborative, inclusive and dynamic working environment which provides real scope for growth and development to our team members.

Why Lodge

Lodge are a bold, ambitious Security company growing at pace. A human centric – solution led business where people and tech merge to offer holistic and innovative solutions to our clients and teams. Boasting a 100+ year heritage, Lodge offers the values and community of a (4th generation) family run organisation with the mindset and vision of a tech start up; and being independently owned and managed means we can respond and act with agility. We promote a collaborative, inclusive and dynamic working environment which provides real scope for growth and development to our team members.

Our Values

This role brings our values to life through everyday actions, decisions, and the way people are treated and supported.

• Human: Client focused & considerate to colleagues and strives for best outcomes for all parties
• United: Shares information freely, communicates well, and understands the positive impact of a connected, in-tune team
• Grounded: Compliance leads decision making and takes pride in leaving projects better than they found it
• Dynamic: Open to innovation and new technology, thinking outside of the box to deliver a truly solution-led service

Security Officer Role

• Protect staff, stock & customers
• Prevent theft
• Partner with store management teams
• Deliver professionalism and customer service
• Use ASCONE for shoplifting prevention
• Ensure safety of employees and Customers
• Visible deterrent presence

Requirements

• Valid SIA License
• UK right to work & 5-year history
• Customer service skills
• Smart appearance
• Ability to follow procedures
• Calm under pressure
• Retail security experience is preferred

We Offer

• Training & career paths
• Financial Support – Ability to access your pay before payday
• Pension scheme
• 28 days holiday
• Uniform & Body Worn Videos
• Benefits portal Retail, dining and gym discounts
• 24/7 Doctor on Line & Counselling services
• Wellbeing Support
• Inclusive culture | Disability Confident Employer
• Boots Discount Card that entitles you to 22.5% discount on Boots own brand products and 12.5% discount on almost all other products (after 3 months service)

Please note: Due to the high volume of applicants, only shortlisted candidates will receive a response.