Retail security officer

TSS (Total Security Services) Ltd; Tetford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider is hiring Retail Security Officers in Thetford. You'll deter threats, enforce company policies, and maintain safety in collaboration with major retailers. This role offers up to £14.00 per hour along with benefits such as training, progression opportunities, and a company pension. Join us to ensure a secure shopping experience for customers.

Benefits

Employee discount scheme

Employee assistance portal

Progression and training opportunities

Company pension

Qualifications

• Experience in security or customer service roles is preferred.
• Ability to report incidents using digital platforms.
• Skills in conflict management and resolution.

Responsibilities

• Be a visible deterrent, ensuring safety and security.
• Enforce company policy to safeguard staff and customers.
• Report incidents and escalate issues to management.
• Maintain effective relationships with local authorities.

Skills

Vigilance

Conflict resolution

Customer service

Loss prevention strategies

Job description

TSS have an exciting new career opportunity, for security officers working in Thetford, working alongside some of the biggest global retail companies. With growth opportunities and a speedy onboarding process, TSS is a perfect fit for starting or progressing your security career!



TSS is one of the largest suppliers of retail security professionals in the UK. Established in 1989, we have gone from strength to strength, growing to employ over 6500 staff keeping our core values of integrity at the forefront of everything we do. Our approach is simple: “to provide our clients with the Gold Standard in Security across all services that we deliver.”


Pay rate: up to £14.00 per hour

Benefits:

Employee discount scheme
Employee assistance portal including mental health, legal and financial advice
Progression, Training and Development opportunities
Employee Assistance Scheme and Company pension


What to expect:

Be a Visible Deterrent: Deter threats, ensuring safety and security at all times.
Enforce Company Policy: Safeguard customers, colleagues, and visitors through delivery of loss prevention policies
Put Customers First: Help create a warm and welcoming first impression for customers
Report & React: Swiftly report incidents using digital reporting platforms, escalating issues to in store management
Forge Strong Partnerships: Maintain effective relationships with local security/ Business Improvement Districts and Police
Vigilance: Be vigilant and proactive to detect and prevent shoplifting incidents
Conflict Resolution: support with de escalation of incidents using conflict management techniques


Join TSS as a Retail Security Officer and play a crucial role in ensuring the safety and security of the UK’s largest retailer.