Retail Security Officer

Mitie; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management firm is looking for a Retail Security Officer in Sheffield to ensure a safe shopping environment and deliver exceptional customer service. Key duties include conducting store patrols, utilising CCTV, and liaising with police. Candidates should ideally have an SIA licence and a complete employment history. This role offers various shifts and comprehensive training and development opportunities.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licencing programme

Access to employee benefits

Qualifications

• Current SIA licence or SIA certificates preferred; training may be provided.
• Full 5-year checkable employment/education history is vital.

Responsibilities

• Deliver industry leading customer service.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime.
• Liaise with store management and police.

Skills

Customer service

Patrol conduct

CCTV operation

Communication with police

Education

SIA licence or certificates

Job description

Pay rate: £12.60ph

Various Shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid