Retail Security Officer

Pinnacle Group Limited; Sale; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading UK private sector provider of housing services is looking for a vigilant Retail Security Officer to ensure the safety of their premises at Stanley Square Shopping Centre. Responsibilities include monitoring, conducting foot patrols, and maintaining reports. Candidates must have a valid SIA Licence and strong communication skills. This is a weekend permanent role with potential overtime.

Benefits

Flexible Working Arrangements

Employee Assistance Programme

Personal Development Plans

Qualifications

• Valid SIA Front Line or DS Licence is essential.
• CCTV Licence and track record as CCTV Security Officer.
• Evidence of honesty and reliability with a focus on customer service.
• Ability to manage large crowds efficiently.
• Full 5-year UK checkable work history.

Responsibilities

• Complete daily security tasks and operate control room.
• Routine foot patrol and manage locking/unlocking of the shopping centre.
• Maintain detailed reports and logbook entries.
• Liaise with local authorities during emergencies.
• Conduct weekly Fire alarm testing and provide First Aid if needed.

Skills

Observant

Reliable

Excellent communication

Tools

CCTV systems

Job description

Pinnacle Group is looking for a vigilant Retail Security Officerto ensure the safety and security of our properties. You will be joining our B2B Facilities Management Team based at Stanley Square Shopping Centre in Sale - 15 minutes outside Manchester CityCentre.

Your role will involve monitoring premises, conducting regular foot patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills. If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.

This is a Weekend Permanent Role working Saturday 11.30am – 9pm and Sunday 12noon -5pm. Plus the option of overtime on weekdays & nights to cover sickness, holidays and additional events

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

• Complete daily security tasks, including the use of client software and security CCTV systems in the control room as well as operating the telephone switchboard
• Carry out routine foot patrol along with locking and unlocking the shopping centre
• Take accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard - including reporting in detail any incidents occurring whilst on duty.
• Liaison with local authorities including police, emergency healthcare services or even fire extinguishers in case of an emergency.
• To carry out weekly Fire alarm testing and provide First Aid if necessary

Key requirements will include:

• Valid SIA Front Line or DS Licence * Essential
• CCTV Licence and to demonstrate a track record as CCTV Security Officer * Essential
• You will need to evidence your honesty and reliability and always maintain a sense of pride in your professionalism in delivering excellent customer service.
• Be able to access, control and manage a large crowd of people efficiently and quickly and have experience with radio communication
• Full 5-year UK checkable work history

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

• Flexible Working Arrangements
• Employee Assistance Programme
• Personal Development Plans