Retail Security Officer

Mitie; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Reading is looking for a Retail Security Officer. Responsibilities include delivering exceptional customer service, patrolling the store, and utilising CCTV systems to enhance safety. A current SIA licence is preferred, but training can be provided. Candidates must have a five-year checkable work history. Benefits include annual leave, pension schemes, and opportunities for progression.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licensing programme

Comprehensive induction and training programme

Access to employee benefits

Apprenticeship schemes

Paid breaks

Qualifications

• Current SIA licence or certificates preferred; training may be provided.
• Five-year checkable employment/education history required.

Responsibilities

• Deliver exceptional customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime.
• Liaise with store management and police.

Skills

Customer service

Patrol skills

CCTV operation

Communication

Tools

CCTV systems

Body Worn CCTV

Job description

Pay rate: £12.45

Various Shifts (to be discussed at interview)

Job Overview:

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting:

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties:

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits of working with Mitie include:

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licensing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes, and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid