Retail Security Officer

Mitie; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider in Liverpool is seeking a Retail Security Officer to deliver exceptional customer service while ensuring a safe shopping environment. Applicants should hold or be willing to train for an SIA licence. Responsibilities include conducting patrols and liaising with store management and local police. Competitive pay and comprehensive benefits package offered.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to employee benefits

Progression and development opportunities

Qualifications

• 5-year checkable employment/education history is vital.
• Ability to deliver industry leading customer service.
• Knowledge of liaising with Police and crime partnerships.

Responsibilities

• Deliver exceptional customer service.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime.

Skills

Customer service

Experience with CCTV systems

Education

Current SIA licence or SIA Certificates

Job description

Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

Pay rate: £12.60

Various Shifts (to be discussed at interview)